Summary
Overview
Work History
Education
Skills
Languages
ROLES & RESPONSIBILITIES
TAKING CARE OF LOGISTICS ACTIVITIES
ACHIEVEMENTS
Data Management & Analysis
Taking Care of OEM Logistics Co-Ordination for the Customers Car Customers
Commercial Customers
Two-Wheeler & Three-wheeler
Tractor Customers
PERSONAL PROFILE:
PERSONAL TRAITS
DECLARATION
Timeline
Generic

Anbu R

Trichy

Summary

With 11+ years of experience in support operations and handling buyer and seller end-to-end life cycle and warehouse operations, I have learned to be an incident/issue-focused and target-driven individual. My experience to date has equipped me with a multitude of relevant skills not only in operations and Auto mobile components, Automation components, and E-Commerce platforms but in any organization that is customer-centric. I consider myself to be a technical and analytical individual who is capable of working in a fast-paced and ever-changing environment.

Overview

12
12
years of professional experience

Work History

Deputy Manager

Reliance Retail Ltd Deputy
Bangalore
12.2022 - Current
  • The role demands managing technical interactions between Support, tech, and Product to deliver a unified support experience in order fulfillment both forward and return.
  • Manages escalated issues through to resolution, in conjunction with respective stakeholders.
  • Analyze metrics, key indicators, and other available data sources to discover the root causes of project defects.
  • Handled team of 2F+ members, where team involved in ticketing raised by Cluster Manager(s)/Sales Officer(S)and raising Tickets as per the scenario if required.
  • Focusing on issues not resolved within SLA to get immediate resolution and issue closer.
  • Led the support and operations team to create a robust mechanism to address seller support & CBC/WH team with utmost efficiency.
  • Raising high severity and handling severity and handling calls in case the issue impact is high for immediate resolution and fixing the issue
  • Analyzing issues impact on platform level to raise up defects and issue fix
  • Highlighting the gaps in senior management, and tracking the status of JIRA defects from an issue fix point of view
  • Planning and Implementation of Reliance Retail new B2b process from scratch to beta to alpha phase being part of user Acceptance Testing environments
  • Contributes to WJR, MJR, and 6JR meetings with senior management regularly for LOB

Warehouse Incharge

SMC Corporation India Pvt, Ltd
Bangalore
12.2020 - 12.2022

Warehouse Incharge

Brakes India Pvt Ltd
Bangalore
11.2019 - 12.2020

Warehouse Manager

Winged Logistics Services C & F Lucas Tvs Limited.
Bangalore
09.2015 - 11.2019

Trainee Engineer

Lucas TVS Limited
Chennai
08.2012 - 08.2015

Education

Diploma in Electronics And Communication Engineering -

Sudharshana Polytechnic Collage Kallipatti,
Thuraiyur
04-2012

S.S.L.C. -

GOVERMENT HIGHER SECONDARY SCHOOL THIRUPPANJILI
THIRUPPANJILI
03-2009

Skills

  • Pro-efficiency in software are ERP, TIBCO, SAP, OMS, RRA
  • Knowledge in Hardware&Networking
  • Well-versed with MS Office and Open Office

Languages

Tamil
First Language
English
Elementary (A2)
A2
Kannada
Elementary (A2)
A2
Hindi
Elementary (A2)
A2

ROLES & RESPONSIBILITIES

  • CUSTOMER DESPATCH CENTRE ORIGINAL EQUIPMENT MARKET AREA: -
  • Maintaining the internal stock schedule for the day.
  • Schedule monitoring of customers for ASN (Advance Shipment Note)
  • Having experience in Warehouse Management.
  • Billing invoices for dispatching of materials to customer end
  • Inbound & Outbound, Logistics operations, Transportation planning.
  • Experience in vendor identification and vehicle planning.
  • Pro-efficiency in using the enterprises application system (LEAPS & SAP & ERP & OMS & RRA)

TAKING CARE OF LOGISTICS ACTIVITIES

  • Schedule Monitoring, Planning, and dispatching of supplies
  • Operating in Just-in-Time Concept with the help of tools like the KANBAN system.
  • Implementation of KANBAN Stores Like push and pull system Operations
  • Coordination with origin hubs for timely collection and movement of materials.

ACHIEVEMENTS

  • Member in Integrated Planning cell for co-ordination with Logistics & Factory
  • Process Streamline of empty container recycling.
  • Involving with team member for doing KAIZEN
  • Maintaining Kanban Square

Data Management & Analysis

  • Customer complaints handling
  • Customer Delivery Adherence
  • Downloading GRNS & Updating in the COP system
  • Data management & file management for Audits TQM, JQM, TSS, Customer Audit & BVQI

Taking Care of OEM Logistics Co-Ordination for the Customers Car Customers

· Maruti Suzuki Limited- Haryana Plant

· General Motors - Gujarat & Halol Plant

· Hyundai Motor India Limited – Chennai & Hyderabad Tech Centre

· Visteon Automotive limited – Chennai

· ICML

· Hindustan Motors Limited

Commercial Customers

· TATA Motors

· Daimler India Commercial India – Bharath BENZ

· Volvo Eicher Trucks – Pithampur

· TATA Cummins – Phaltan Plant Pune

· Cummins

· Ashok Leyland

· Swaraj Mazda Isuzu

· Eicher Motors

· KOEL

Two-Wheeler & Three-wheeler

· Royal Enfield

· Bajaj Auto

Tractor Customers

· TAFE

· Escorts

· Mahindra & Mahindra

· Tractors India Limited

PERSONAL PROFILE:

Name                         : ANBU.R

Date of Birth                 : 12.05.1994

Father’s name               : RAVI.T

Gender                          : Male

Marital Status               :  Married

Languages Known       : English, Tamil, Kannada, and Hindi.

Nationality                    : Indian

Phone                            : 8904990394

Personal Id                    : rranbu94@gmail.com

Official Mail Id               : Anbu1.R@ril.com 

PERSONAL TRAITS

  • I have a positive attitude towards life and work. I enjoy challenging work and take pride in my work. I have ability to manage and prioritize multiple duties simultaneously.

DECLARATION

I hereby declare that all the above-mentioned details are true to the best of my knowledge.       

                      

Place:                                                                                          Signature 

Date:                                                                                           [R. ANBU]

Timeline

Deputy Manager

Reliance Retail Ltd Deputy
12.2022 - Current

Warehouse Incharge

SMC Corporation India Pvt, Ltd
12.2020 - 12.2022

Warehouse Incharge

Brakes India Pvt Ltd
11.2019 - 12.2020

Warehouse Manager

Winged Logistics Services C & F Lucas Tvs Limited.
09.2015 - 11.2019

Trainee Engineer

Lucas TVS Limited
08.2012 - 08.2015

Diploma in Electronics And Communication Engineering -

Sudharshana Polytechnic Collage Kallipatti,

S.S.L.C. -

GOVERMENT HIGHER SECONDARY SCHOOL THIRUPPANJILI
Anbu R