ANCHALA KHARARE

Responsibilities:-

• Understanding the offers of the client organization and effectively perform outbound calls to target prospects in defined geographies
• Use the script provided to ensure adherence to strict internal quality parameters
• Focused on achieving/ exceeding daily/ weekly/monthly targets defined for self and team
• Engage in meaningful conversation/s with key decision makers and business owners
• Conduct targeted surveys to identify right business opportunity from prospects
• Adept at doing secondary research on companies and individual using different data sources.

Responsibilities:-

• Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
• Developed standard operating procedures and document workflows for current and future process steps.
• Foreclosure specialists for Citi Bank, UK review documents related to sale of foreclosed property. These documents include liens, inspection reports, appraisals and insurance policies. If discrepancies are found in these documents, foreclosure specialist tries to resolve them for property owners.

Key Qualifications & Responsibilities:-

• Ensured confidentiality of all personnel, office, and employment records.
• Provided administrative support with payroll, calendars, meetings, and training events.
• Trained and onboarded new employees, and conducted orientations for new staff hires.
• Used Microsoft Word, Excel and other software tools to create documents and other communications.