Anchit garg
New Delhi
Summary
With over 12 years of experience in the healthcare IVD business, I leverage my project management and technical expertise to drive business growth and elevate customer satisfaction.
Recognized as a Technical Expert, Workflow Consultant, Leader, and Automation & Informatics Expert, I've collaborated closely with sales teams to qualify technical bids and demonstrate integrated solutions, fostering a scientific selling approach and cementing our position as a market leader.
My extensive experience in lab automation and diagnostics IT projects demonstrates my ability to decipher complex customer needs and develop tailored solutions that deliver impactful results. Skilled in shaping strong customer relationships, proficient in problem-solving, and a key contributor in workflow consultancy, I'm positioned to translate my technical strengths into compelling sales outcomes.
As a lab designer, I've developed competency in understanding customers' needs, challenges, and vision, enabling me to provide tailored solutions that drives customer satisfaction, strengthen trust as partner in realizing long-term objectives, and showcase strong customer engagement skills.
I aspire to harness my diverse skillset and experience to carve a niche in sales organization, becoming a significant contributor in driving business growth and customer excellence, fostering solution-driven sales approach.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Project Manager, PMO
Siemens Healthineers
Gurugram
06.2019 - Current
- Spearheading implementation of Total Lab Automation from planning through execution to post-handover optimization, ensuring high customer satisfaction, whilst maintaining project completion documents, securing customer UAT sign-off, and capturing feedback.
- Managing IVD projects for laboratory automation and digital solutions across India and neighboring countries, monitoring and controlling onsite project activities against scheduled timelines, with diligent stakeholder communication until successful handover.
- Key contributor in driving change management for laboratory automation and IT projects, navigating users through process transformations, developing, and streamlining changes to enhance operational efficiency and elevate customer experience.
- Collaborate with the Sales team in pre-sales activities to technically qualify bids and demonstrate Diagnostics solutions to diverse professional audiences, from laboratory professionals to C-suite executives, displaying solution capabilities while aligning with customer needs.
- Developing standalone laboratory designs featuring multidisciplinary diagnostic solutions, integrating lean workflow principles to optimize lab workflow and operational efficiency.
- Providing expert support to regional service teams addressing complex automation and IT issues, ensuring timely resolution of challenges, and driving high customer satisfaction through effective problem-solving and collaborative engagement with global counterparts.
- Conduct technical training on automation solutions for internal and external stakeholders, spanning lab operators, engineers, and others.
- Spearheading turn-key projects and activities in standalone and automation initiatives, from conception to realization, and from planning to completion stage, coordinating and collaborating with cross-functional vendors to ensure timely execution of deliverables.
Field Service Engineer
Siemens Healthineers
Delhi NCR
08.2013 - 05.2019
- Efficiently installed and configured hardware, software, and peripherals, ensuring smooth integration with laboratory workflows.
- Executed preventive and corrective maintenance to minimize faults.
- Achieved daily, weekly, and monthly service and repair targets consistently to enhance customer satisfaction.
- Collaborated with sales teams to deliver technical insights, enhancing competitive proposal development.
- Minimized equipment downtime by significantly through effective troubleshooting, repair, and preventive maintenance of laboratory diagnostic instruments.
- Supported mission-critical diagnostic operations by maintaining equipment reliability between 92% to 98% uptime across multiple customer locations.
Education
Post-Graduate Certificate - Project Management
Indian Institute of Technology
Delhi10-2025
Bachelor of Engineering Technology - Electronics And Communications
Vaish College of Engineering
Rohtak, Haryana12-2012
Siemens Healthineers - Training Center
Skills
- Project Management
- Lab Automation
- Lab Informatics
- CAD
- Team Leadership
- Root Cause Analysis
- Customer service
- Customer engagement
- Lab Designing
Languages
Hindi
First Language
English
Advanced (C1)
C1
Certification
- Pursuing certification in project management from IIT Delhi
- Certified for AutoCAD under the guidance of Mr. Saurabh Balyani by Cadd Crafter
- Certified for the Basic Project Management course by SimpliLearn
- Certified for Design Thinking Course in 2021
Timeline
Project Manager, PMO
Siemens Healthineers
06.2019 - Current
Field Service Engineer
Siemens Healthineers
08.2013 - 05.2019
Post-Graduate Certificate - Project Management
Indian Institute of Technology
Bachelor of Engineering Technology - Electronics And Communications
Vaish College of Engineering
Siemens Healthineers - Training Center
Key Milestones & Achievements
Successful deployment of Total Lab Automation with Digital Solutions in following projects:
- Dr. Lal Pathlabs - Total Lab Automation featuring Atellica Solution, and Informatics featuring Digital-Twin technology
- Amritha Institute of Sciences – Total Lab Automation featuring Atellica Solution, and Informatics featuring Digital-Twin technology
- National Cancer institute - Total Lab Automation with Turnkey and Informatics
- Central Police hospital (Bangladesh) – Total Lab Automation featuring Atellica Solution and Informatics
- Islami Bank Foundation (Bangladesh) – automation featuring Atellica Solution and Informatics
- Stepcare laboratory (ISAAC labs) - Complete Turn-key project featuring Atellica Solution and Informatics
- Healthians Lab – Lab automation and informatics
- TATA 1MG Laboratories – Lab automation and Informatics
Recognitions
- Recognized as the unsung hero for India in Siemens Healthcare's IVD business in 2015
- Selected for the Global Talent-Hunt Program, 'Take-off@CS,' in Siemens Healthineers Customer Services in 2019
Take-off@CS is a Future Leader hunt program comprising three modules spread over seven months, featuring onsite workshops conducted across different countries, aimed at nurturing and developing leadership capabilities among selected talent within Siemens Healthineers Customer Service Organization
- Recognized as top-end talent in Siemens Healthineers in 2023
- Received Golden Pitch Award for key contribution in Siemens Healthineers - Lab Solutions in FY-24