Ancy Zachariah
Bengaluru
Summary
Methodical Quality Analyst known for high productivity and efficiency in task completion. Specialized skills include process improvement, statistical analysis, and compliance monitoring. Excel at problem-solving, critical thinking, and communication, ensuring successful project outcomes and stakeholder satisfaction.
Overview
5
5
years of professional experience
Work History
Quality Analyst
Crio.Do
Bengaluru
08.2022 - Current
- Analyzing data and metrics to identify areas for improvement in products and services
- Conducting audits and quality checks to ensure that products and services meet established standards
- Developing and implementing quality assurance processes and procedures to improve overall efficiency and effectiveness
- Collaborating with cross-functional teams to drive quality improvements across the organization
- Creating and delivering training programs to improve quality awareness and adherence to quality standards
- Identifying trends and issues related to quality and recommending corrective actions
- Monitoring customer feedback and ensuring that issues are addressed promptly and effectively
- Maintaining accurate records and documentation related to quality assurance activities
Quality Analyst
Skill-Lync
Chennai
09.2021 - 07.2022
- Analyze sales representatives' performance metrics, such as conversion rates, lead generation, and deal closures, to identify strengths and areas for improvement
- Conduct regular quality assessments of sales interactions to provide constructive feedback to sales teams
- Identify training gaps and skill development opportunities for sales teams based on performance analysis and feedback
- Maintain detailed records of quality evaluations and performance metrics, and prepare reports for management to provide insights into sales effectiveness
- Ensure sales teams adhere to company policies, industry regulations, and ethical standards during customer interactions
Research Analyst
INTERLINK CAPITAL ADVISORS PRIVATE LIMITED
Pune
04.2020 - 06.2020
- Conduct research on various industries, markets, and companies using a variety of sources, such as industry reports, and public data
- Analyze data and trends to provide insights and recommendations for internal stakeholders
- Create and maintain databases of industry data, trends, and key players
- Develop and deliver presentations and reports to internal stakeholders on a regular basis
- Collaborate with cross-functional teams to support their research needs
- Stay up-to-date with industry developments and trends
- Participate in team meetings and contribute to team projects
Management Intern
HDB Financial Services Ltd.
Bhopal
12.2019 - 01.2020
- Assist in the development and implementation of strategic plans and initiatives
- Conduct research and analysis on industry trends, competitors, and market conditions
- Support the management team in managing budgets, creating presentations, and preparing reports
- Attend and participate in meetings, taking notes and following up on action items
- Collaborate with cross-functional teams to drive projects forward and ensure timely delivery
- Help manage projects from start to finish, including planning, execution, and monitoring
- Provide support to various departments as needed, including HR, finance, and marketing
- Assist in the development and execution of employee engagement initiatives
- Help coordinate and execute company events and activities
- Learn from and shadow members of the management team to gain a better understanding of their roles and responsibilities
Finance Analyst
UNITED INDIA INSURANCE COMPANY LIMITED
Bhopal Area
02.2019
- Conduct financial analysis to support business decisions and strategic initiatives
- Develop financial models and projections to support forecasting and budgeting
- Analyze financial data and provide insights to help optimize financial performance
- Prepare and present financial reports to management and stakeholders
- Monitor financial performance against key performance indicators (KPIs) and recommend actions to improve performance
- Collaborate with cross-functional teams to identify and address financial issues
- Assist with the preparation of monthly, quarterly, and annual financial statements
- Support internal and external audit processes
- Ensure compliance with financial policies, procedures, and regulations
- Keep up-to-date with industry trends and best practices related to financial analysis and reporting
Education
PGDM - finance Marketing
SaiBalaji Group of Institutes (IIMS | SBIIMS | IIMHRD)
01.2021
Bachelor of Commerce - BCom - Banking and Insurance
The Bhopal School of Social Sciences
01.2019
High School -
Carmel Convent School Bhopal
01.2016
Skills
- Coaching
- Audit Report
- Report creation
- Six Sigma methodology
- Audit processes
- Continuous Improvement
- Correction action planning
- Performance Assessment
- Quality Improvement
Accomplishments
As the recipient of the "Star of the month" award, I showcased remarkable dedication to maintaining established standards and specifications by implementing robust quality control measures. I actively engaged with cross-functional teams to address quality concerns and championed continuous improvement efforts. Moreover, my consistent provision of insightful recommendations contributed significantly to optimizing processes and enhancing overall quality performance.
1. Star of the Month - Issued by Crio.Do · Jan 2024
2. Star of the month - Issued by Crio.Do · Jul 2023
3. Star of the month - Issued by Skill Lync ( Crio.Do ) · Jan 2023
4. Star of the month - Issued by Skill lync ( Crio.do ) · Nov 2022
Languages
Hindi
First Language
English
Proficient (C2)
C2
Malayalam
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Timeline
Quality Analyst
Crio.Do
08.2022 - Current
Quality Analyst
Skill-Lync
09.2021 - 07.2022
Research Analyst
INTERLINK CAPITAL ADVISORS PRIVATE LIMITED
04.2020 - 06.2020
Management Intern
HDB Financial Services Ltd.
12.2019 - 01.2020
Finance Analyst
UNITED INDIA INSURANCE COMPANY LIMITED
02.2019
PGDM - finance Marketing
SaiBalaji Group of Institutes (IIMS | SBIIMS | IIMHRD)
Bachelor of Commerce - BCom - Banking and Insurance
The Bhopal School of Social Sciences
High School -
Carmel Convent School Bhopal
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