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Professional Summary:
● 4.4 (4 years 10 months of IT Experience) years of experience in salesforce.com as administrator and developer in SFDC customization, Configuration, lightning development and Basic knowledge of CPQ and LWC.
● Experience in SFDC development using Apex Classes, Triggers, Visual Force pages, Test Classes and Lightning Components.
● Worked on Community Cloud (Partner and Customer centric portals), Entitlement processes, FSL, MDF Configuration, Bot configuration, Approval process.
● Experience in data export and import using Import wizard and Apex Data Loader as well as commits using Autorabit.
● Proficiency in Administrative tasks like Creating profiles, Roles, Users, Security access, Page Layouts, Email Services, Work flows, Validations, Reports and Dashboards, Process Builder.
● CRM Functionality, Custom labels and settings, Translation work bench, Custom Objects and Fields
● Have good working knowledge in querying salesforce.com database using SOQL queries.
Project Profile:
Project Title : Merck
Duration : May 2021 – till date
Role : Developer
Description:
● Used Veeva tool for Merck Projects (AT Nordics). Worked for new Markets launch for Veeva with all the Administration, Development and Commits creation through Autorabit. Worked on Defects solving and Hypercare issues. Dealt as POC for the project.
Roles and Responsibilities:
● Worked on Admin setup from adding new market field values to Approval processes.
● Worked on Defects for Pre- Production deployment.
● Worked on Hypercare issues and worked with the team efficiently.
Project Profile:
Project Title : Telco Solutions
Duration : December 2019 – till date
Role : Developer
Description:
● Telco Solution is a Customer and Partner Centric solution where it deals with Lead and Opportunity Management along with Product and Case Entities. Partner can effectively log Leads and Deals for Approval and also manages Cases raised by Customers.
Roles and Responsibilities:
● Worked on Community Builder for Partner and Customer Portal.
● Worked on Lightning Components, Apex Classes, Triggers, Test Classes.
● Entitlement process, MDF Configuration, Validation rules, Work flow rules and Email templates, FSL, Approval process and other configuration areas.
● Worked on reports and dashboards.
● Worked as a permanent employee with Tech Mahindra, as a Software Engineer from August 2016 to November 2018.
Project Profile:
Project Title : Roche Diagnostics
Duration : April 2017 – November 2018
Role : SFDC Consultant
Description:
● Roche is a Diagnostic Centre it supplies instruments to the diagnostics centers located in different countries.
● This project has development and also customer support. If a diagnostic center is facing a problem with the instrument it sends an engineer to replace the instrument or repair the instrument. This project provides application to track the service engineer details and also stores the instrument details and also the accounts (diagnostics centers) and also helps a customer (Diagnostics centers) to log a complaint and work on this complaint.
Roles and Responsibilities:
● Analyzed and involved in development of the modules
● Created Page layouts, Objects, Work flow rules, Validation rules and Email templates that suits the need of the application.
● Designing visual force and developed Apex Classes, Triggers for functional needs.
● Schedule the reports and dashboards.
SF Lightning
Platform developer 1
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