Angel Christina
Bengaluru
Summary
Dynamic and results-oriented Project Manager with 8 years of extensive experience in consulting, project management seeking to leverage expertise in leading projects through all phases of the Project Management Life Cycle. Committed to delivering excellence through strategic planning, efficient execution, and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager
eClinicalWorks INDIA PVT LTD
Bangalore
- Develop and initiate projects, including schedule and performance
- Oversaw projects by planning, designing, eClinicalWorks EHR Implementation and scheduling
- Eliminated discrepancies by reviewing performance, status and safety adherence
- Modified and directed project plans to meet organizational needs
- Achieved project deadlines by coordinating with Internal and external resources to manage performance
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements
- Mentor Implementation Project Management Team of 10 members
- Monitor contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays
- Working with team of 10 professionals focused on meeting project needs with zero escalations
- Documenting deliverables by updating daily logs with Status of the projects and Implementation phase information
- Adhered to industry practices, company standards and compliance in all work
- With 100% compliance track record
- Complete all assignments ahead of deadline, develop and implement productivity initiatives.
Senior Process Specialist
Fidelity Investments
Bangalore
10.2016 - 08.2022
- Foster strong relationship with the internal and external business stakeholders
- Primary contact to clients in plan operational consulting and transactional support
- Resolve plan level and/or participant level issues with the involvement of client
- Consultation and support pertaining to define contribution and services (401k)
- Responsible in handling define contribution plans
- Managing client expectations by communicating and gathering information from internal stakeholders
- Fair understanding on project life cycle deliverables
- Delivering client expectations through data gathering, expert judgement, internal research, and analysis
- Mentoring and training new joiners on day-to-day work
- Recordkeeping expertise surrounding plan administration and fidelity processes
- Independent judgment and strong attention to detail
- Provide non-recurring adhoc reports to clients as requested in structured data through Microsoft excel
- Providing recommendations or suggestions to Client Service Managers/Administrators/Managing directors on areas of improvement and issues that could impact client experience
- Presenting weekly reports
- Presenting topics pertaining to Define Contributions.
Fulfilment Officer
Australian New Zealand Bank
Bangalore
06.2015 - 06.2016
- To verify documents provided by customers for Asset Finance loans
- Issues detected will be escalated to the Frontline Managers and follow up in closing the documents
- Daily verification and double check of Banking details before the Fund Batch release
- Escalate to Finalization Team for Incorrect or Payments not received by customers
- Cross trained on SBMA tool.
Education
Diploma in Advanced Excel, Sql & Power BI -
10.2022
Bachelors in commerce - Commerce
Jyoti Nivas College
05.2015
Skills
- Project planning and development
- Fluent in English
- Project Management
- Strategic planning
- Stakeholder Management
- Team Management
- Good listening skills
- Flexible & Adaptable
- MS Office
- Training & Development
- Collaboration
- Research and analysis
- Public speaking talent
- Interpersonal Communication
- Escalation Management and Root Cause Analysis
Certification
Project Management Professional (PMP), 04/2024
Languages
English
French - B1
Kannada
Telugu
Tamil
Personal Information
Title: Project Manager
Timeline
Senior Process Specialist
Fidelity Investments
10.2016 - 08.2022
Fulfilment Officer
Australian New Zealand Bank
06.2015 - 06.2016
Project Manager
eClinicalWorks INDIA PVT LTD
Diploma in Advanced Excel, Sql & Power BI -
Bachelors in commerce - Commerce
Jyoti Nivas College