ANGELA MORAES
Mumbai
Summary
Excellent organizational and prioritization skills. Detail-oriented team player with a friendly and upbeat personality. Aiming to build a career in the field of HR. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Looking to gain real-world experience while developing acquired abilities in communication and human development.
Overview
8
8
years of professional experience
Work History
HR Executive
Vatsaraj & Co. Chartered Accountants
Mumbai
03.2023 - Current
- Actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process; managing all day-to-day HR administration tasks; assisting with the end-to-end recruitment process; assisting with monthly payroll; preparing job offer emails and contracts; managing employee relations issues.
Technical Recruiter
Infinite Staffing Solution Pvt. Ltd.
Mumbai
02.2022 - 02.2023
- Worked as part of a Global Talent Acquisition Group; recruited for IT and Non-IT roles; responsible for sourcing, screening, and hiring; communicated with hiring managers; wrote job descriptions; arranged interviews; sourced candidates from job portals.
Customer Service Executive
Connect and Heal Pvt. Ltd.
Mumbai
06.2021 - 02.2022
- Solving customer queries and complaints on chat or calls; appropriate and timely follow-ups; escalated unresolved queries to respective departments.
Customer Service Champ Email Process
Onsite Electro Service Pvt. Ltd.
Mumbai
07.2019 - 05.2021
- Solving customer queries and complaints by email or calls; appropriate and timely follow-ups; escalated unresolved queries to respective departments.
Receptionist and Admin
Softlite Impex Pvt. Ltd.
Mumbai
08.2018 - 04.2019
- Receiving visitors; answering and forwarding phone calls; ordering office supplies; maintaining filing system; writing and distributing correspondence; sorting daily mail.
Discovery Agent
Aircheck India Pvt. Ltd.
Mumbai
05.2016 - 07.2018
- Monitoring media sets of the USA; collecting and storing business information.
Education
PGDBM HRM -
Narsee Monjee Institute of Management Studies, Mumbai
06.2023
Bachelor of Commerce -
Tolani College of Commerce, Mumbai
04.2016
HSC -
Tolani College of Commerce, Mumbai
02.2013
SSC -
St John the Evangelist High School Mumbai
03.2011
Skills
- Multi-Tasking
- Keen Observations
- Good Communication Skills
- Time management skills
- Administrative Experience
- Personnel Management
- Internal Communications
- Job Analysis
- Employee Retention
- Exit Interviews
- HR metrics
- Onboarding and Orientation
- Compensation and benefits
- Recruitment and hiring
- Payroll Administration
- HR databases
- Dispute Resolution
- Background Checks
Personal Information
- Date of Birth: 09/29/95
- Nationality: Indian
- Marital Status: Unmarried
Languages
English
First Language
Hindi
Beginner
A1
Timeline
HR Executive
Vatsaraj & Co. Chartered Accountants
03.2023 - Current
Technical Recruiter
Infinite Staffing Solution Pvt. Ltd.
02.2022 - 02.2023
Customer Service Executive
Connect and Heal Pvt. Ltd.
06.2021 - 02.2022
Customer Service Champ Email Process
Onsite Electro Service Pvt. Ltd.
07.2019 - 05.2021
Receptionist and Admin
Softlite Impex Pvt. Ltd.
08.2018 - 04.2019
Discovery Agent
Aircheck India Pvt. Ltd.
05.2016 - 07.2018
PGDBM HRM -
Narsee Monjee Institute of Management Studies, Mumbai
Bachelor of Commerce -
Tolani College of Commerce, Mumbai
HSC -
Tolani College of Commerce, Mumbai
SSC -
St John the Evangelist High School Mumbai
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