ANGSHUMAN SARKAR
Pune
Summary
Seasoned Digital Transformation Consultant and Program Lead with 11+ years of rich experience in AI-led automation, business intelligence, software consulting, project management, implementation of automation projects on Gen AI and smart automation, solution design for contract renewal RFPs, and solution delivery to global leaders across multiple business lines and domains, including. Insurance, telecommunications, banking and financial services, managed healthcare, metal mining, and food processing industries.
Overview
15
15
years of professional experience
Work History
Senior Consultant (AVP) - Digital Transformation
WNS Global Services
Pune
09.2024 - Current
- Digital Transformation Lead for one of the largest Australian insurance companies, with a key focus on the identification, planning, and execution of automation projects across the APAC region
- Lead a team of consultants for the active discovery of AI-led automation and process improvement opportunities across the processes
- Collaborate with cross-functional teams and multiple Project Leads for timely delivery of results
- Work with internal teams to socialize best practices and common industry standards, with a key emphasis on driving digital transformation initiatives
Senior Consultant
Infosys BPM
Pune
10.2022 - 09.2024
- Lead team of business analysts, consultants and technical experts for process discovery, automation opportunity mining, client reporting requirements across FSHI (Financial Services Healthcare Insurance) domain
- Proven experience in leading cross-functional teams for implementing and managing business process automation solutions across platforms incl. MS Power Automate, Camunda, Automation Anywhere, Appian and UiPath
- Solution Design using Digital Levers for Contract Renewal RFPs for existing clients
- Program and Resource Management for in-house software deployments across multiple clients with focus on due diligence, requirements analysis and solution consultancy in adherence to standard software lifecycle management modules
Consultant
Infosys BPM
Pune
01.2021 - 09.2022
- Established Point Solutions Center of Excellence (PS-CoE) within Organization for Workflow Orchestration Solutions across multiple clients
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions for 16+ Clients
- Performed Data Analytics using Power BI, Tableau & iDashboards on transactional data to formulate trends and forecasts for 15+ clients
Senior Associate Consultant
Infosys BPM
Jaipur
08.2016 - 12.2020
- Led the successful migration of the largest Australian Telecom client's internal ticketing system from a legacy platform to a new cloud-based solution
- Solution Design & Delivery for 3 major American telecom giants and a Spanish multinational broadband and telecommunications provider to centralize and simplify their business processes via workflow orchestration
- Overall assessment summary spanning more than 150+ processes with business cases delivering estimated savings to the tune of ~ 2.5 MN USD
- Spear-headed 1st ever TSG Hackathon for Infosys BPM
Associate Consultant
Infosys BPM
Jaipur
07.2014 - 07.2016
- Worked on Requirements gathering, solution designing and onsite solution delivery for well-known clients across food delivery and metal mining industries
Software Engineer
Huawei Technologies
Bengaluru
11.2010 - 05.2012
- Software development and testing for network security components and Internet protocols like ACL, Crypto, SSL and TLS for major telecom clients
Education
Master of Business Administration -
Indian Institute of Technology
Kanpur05.2014
Bachelor of Technology -
Eastern Hill University
Shillong08.2010
Delhi Public School -
Delhi04.2004
Skills
- Digital Transformation
- Business Consulting
- Project Management
- Product Management
- Intelligent Automation
- Communication Skills
- Leadership
Languages
- English
- Hindi
- Assamese
- Bengali
Accolades
- Infosys BPM CEO's High Performer Incentive (HPI), 10/01/21, Pune
- Infosys BPM CEO's High Performer Incentive (HPI), 11/01/23, Pune
Timeline
Senior Consultant (AVP) - Digital Transformation
WNS Global Services
09.2024 - Current
Senior Consultant
Infosys BPM
10.2022 - 09.2024
Consultant
Infosys BPM
01.2021 - 09.2022
Senior Associate Consultant
Infosys BPM
08.2016 - 12.2020
Associate Consultant
Infosys BPM
07.2014 - 07.2016
Software Engineer
Huawei Technologies
11.2010 - 05.2012
Master of Business Administration -
Indian Institute of Technology
Bachelor of Technology -
Eastern Hill University