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Aniket Chakraborty
Midnapore
Summary
Experienced with quality control methodologies and management principles, ensuring high standards in product and process quality. Utilizes effective team leadership and problem-solving skills to maintain compliance and drive improvements. Track record of enhancing operational efficiency and ensuring regulatory adherence through strategic quality assurance initiatives.
Overview
3
3
Languages
17
17
years of professional experience
Work History
Assistant Quality Assurance Manager
Dream Bake Pvt. Ltd. (Switz Foods Pvt. Ltd.)
03.2021 - Current
- Oversee a quality team of 23 professionals managing all four manufacturing units across pan-India.
- Quality management framework execution and adjustment.
- Facilitated team-building activities to enhance collaboration and cohesion. Conducted training sessions for skill development across various roles. Mentored team members to boost individual performance and career growth. Managed team dynamics to foster a positive working environment.
- Optimizing quality, budget, standards.
- Utilized statistical process control (SPC) tools to enhance product performance analysis. Reviewed product performance metrics using statistical quality control (SQC) methodologies. Implemented SPC and SQC techniques to identify and mitigate quality issues. Analyzed data trends to drive improvements in manufacturing processes.
- Consumer feedback management.
- Created a comprehensive vendor quality improvement plan targeting performance enhancement. Tracked vendor performance through systematic evaluations to identify areas for improvement. Defined key performance indicators for effective vendor assessment and monitoring. Conducted collaborative sessions with vendors to foster accountability and progress.
- Central quality assurance audit implementation and follow-up.
- Mandatory declaration configured and assessed on pack levels according to FSSAI and legal metrology.
- FSSAI and compliance with regulations, alongside engagement with governmental bodies.
- External review and validation: ISO 22000, FSSC version VI.
- Executed onsite verification and a thorough review of the process flow chart for CCP validation within the food safety management system (FSMS).
- Product development and innovation: tackling R&D to resolve issues.
- Process refinement and productivity enhancement.
- Executed market analysis focusing on competitor performance metrics, and strategic scaling initiatives. Analyzed competitor samples to derive insights into strengths, weaknesses, and market dynamics. Developed scalable frameworks for performance evaluation to support informed decision-making.
- Data evaluation and iterative improvement strategies.
- Reports to: Head of Quality.
- Product: baked goods, cakes, and croissants.
- Developed and implemented quality assurance protocols to enhance product consistency and reliability.
- Conducted thorough audits of manufacturing processes to ensure compliance with industry standards.
- Collaborated with cross-functional teams to identify areas for process improvement and efficiency gains.
- Trained team members on quality control procedures, fostering a culture of continuous improvement.
- Analyzed defect trends and provided actionable insights to reduce rework and enhance product quality.
- Led root cause analysis sessions to address recurring quality issues, driving corrective actions across departments.
- Managed documentation related to quality assurance processes, ensuring accuracy and accessibility for audits.
- Coordinated regular training sessions on new quality standards, improving team competency in QA practices.
- Developed risk assessment plans that effectively mitigated potential issues during manufacturing stages, ensuring optimal output levels were achieved consistently.
- Evaluated suppliers based on performance metrics to ensure only top-quality materials were utilized in production processes.
- Spearheaded projects aimed at reducing production errors while maintaining strict deadlines and cost constraints.
- Assisted in the development of quality assurance policies, resulting in a more efficient and effective system.
- Collaborated with cross-functional teams for seamless implementation of new processes, fostering a culture of continuous improvement.
- Streamlined communication channels between departments for timely resolution of any concerns affecting product quality or customer satisfaction levels.
- Monitored performance metrics closely and provided timely feedback to staff on areas requiring attention or improvement, promoting a culture of continuous learning and development.
- Fostered an environment of open communication and collaboration, empowering team members to share ideas for improvement without fear of reprisal.
- Identified root causes of recurring issues through detailed analysis, working closely with relevant teams to implement corrective actions swiftly.
- Analyzed data from various sources to track trends in product performance, informing future process enhancements.
- Ensured compliance with industry regulations by staying abreast of updates and making necessary adjustments within the organization''s systems accordingly.
- Reviewed customer feedback and identified opportunities for product improvement, leading to increased customer satisfaction.
- Facilitated pre-production reviews to confirm that all necessary requirements were met before commencing mass production runs.
- Supported the Quality Assurance Manager in driving initiatives aimed at reducing waste and improving overall efficiency.
- Conducted thorough audits on production lines to ensure adherence to quality standards, minimizing defects and errors.
- Managed documentation related to quality control procedures, maintaining an organized repository for easy access during internal audits or inspections by regulatory authorities.
- Championed the adoption of best practices in quality control methodologies across the organization, leading to improved consistency in product output.
- Enhanced product quality by implementing stringent inspection processes and identifying areas for improvement.
- Provided comprehensive training to production staff on quality control procedures, enhancing their understanding and skill set.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Specified quality requirements of raw materials with suppliers.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Determined quality department standards, practices, and procedures.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Established and tracked quality department goals and objectives.
- Reported production malfunctions to managers and production supervisors.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Created and maintained quality management systems to align with industry standards.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Recorded, analyzed, and distributed statistical information.
- Monitored staff organization and suggested improvements to daily functionality.
Deputy Manager Quality
Anmol Industries Limited
11.2019 - 02.2021
- Handling a team of 20 members covering two units.
- Quality Management System Implementation and Modification.
- Team Building and Skill Development: Training, Mentoring, and Team Management.
- Standardizing Quality Budget.
- Customer Response Handling.
- Vendor Quality Improvement Plan: Vendor Performance Tracking and Improvement.
- External Audit and Certification: ISO 22000:2018.
- Food Safety Management System (FSMS) - Onsite verification of process flow chart, CCP review.
- Product Development and Innovation: Addressing R&D to overcome the low lights coming up.
- Process Optimization and Efficiency Enhancement.
- Data analysis and continuous improvement programs.
- Reports to: Head of Product Innovation and Quality.
- Products: Biscuits, Cake, and Cookies.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
Plant Operation in- Charge
Cargill India Pvt. Ltd.
12.2016 - 10.2019
- Total of 15 heads covering all cross functional departments like Quality/Production/Maintenance/Store of the CMU indirectly.
- Quality Management & SOP Compliance as per Cargill
- Process Optimization
- Regulatory (FSSAI, Legal Metrology, Factory Act)
- Vendor Collaboration
- Cost Efficiency
- Team Leadership & Control
- Supply Chain Management & Line efficiency
- Customer Response Handling
- Auditing and Certification
- Market Analysis
- Communication and Collaboration with Toller.
- Reports to: National Process capability lead
- Product: Packaged Atta.
- Achievements: Project Ramp-up: New facility set up within stipulated time complying in setting all requirements & parameters to deliver as per demand.
Quality Assurance Officer
Britannia Industries Limited
02.2013 - 11.2016
- Total of 15 heads covering all cross functional departments like Quality/Production/Maintenance/Store of the CMU indirectly.
- Quality Management & SOP Compliance as per BIL
- Process Optimization
- Regulatory (FSSAI, Legal Metrology, Factory Act)
- Vendor Collaboration
- Cost Efficiency
- Team Leadership & Control
- Supply Chain Management & Line efficiency
- Customer Response Handling
- Auditing and Certification
- Market Analysis
- NPD & Trial execution.
- Communication and Collaboration with Toller.
- Reports To: Regional Quality Manager
- Product: Biscuit (Short dough, Sandwich Cream)
Executive-QA
Hindustan Coca-Cola Beverages Pvt. Ltd.
07.2011 - 01.2013
- Quality Management & SOP Compliance as per KO
- Online Process Monitoring
- CIP & COP execution
- Documentation & Record keeping –Online activity
- Contribution in Lean Project
- SME- ASEBI (Online Bottle inspection)
- GMP & Hygiene compliance shift basis
- Online Product Quality Control
- Finished good & intermediates testing
- Auditing and Certification- Document Update
- CAPA on complaint
- Conducting & execution of Training.
- Reports To: Quality Manager
- Product: Carbonated Beverage (RGB & PET)
- Achievement: OEE Project: Syrup & Concentrate Yield- ZERO Syrup flushing while Start-up.
Technical Officer
INDIA DAIRY PRODUCTS LTD. (PROCESSERS & PACKERS OF AMUL)
03.2009 - 06.2011
- Quality Management & SOP Compliance as per AMUL
- Online Process Monitoring
- CIP & COP execution
- Documentation & Record keeping - Audit and Certification
- Batch Preparation
- Labor Handling & allocation on Shift Basis
- GMP & Hygiene compliance shift basis
- Online Product Quality Control
- Finished good & intermediates testing
- Inspection- RM & PM
- CAPA on complaint
- Conducting & execution of Training.
- Reports to: Factory Manager
- Product: Milk Based Beverage – AMUL KOOL
Education
B.Tech - Food Technology
WEST BENGAL UNIVERSITY OF TECHNOLOGY
Kolkata, India 04.2001 -
12th - undefined
WEST BENGAL BOARD OF HEIGHER SECONDARY EDUCATION
01-2005
10th - undefined
WEST BENGAL BOARD OF SECONDARY EDUCATION
01-2003
Skills
Quality Management System- Implementation & Modification
Team building- Skill development, training, reward & recognition, work distribution, systematic work flow, team management
Standardizing Quality Budget
Implementing SPC, SQC analytical tools
Handling customer response
Vender Quality Improvement Plan
Continuous improvement mindset
ISO standards
Lean manufacturing principles
Regulatory compliance
Statistical analysis proficiency
Process improvement techniques
Accomplishments
- Documented and resolved FSMS gaps which led to fulfilling ISO 22000 certification.
- Collaborated with team of 12 persons in the development of Pack leak reduction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved FSSAI & LEGAL Govt. authorities through effectively helping with Compliance.
- Supervised team of25 staff members.
- Achieved New Co-packer start-up by completing Commercial roll out plan with accuracy and efficiency.
- Resolved product issue through consumer testing.
Interests
Timeline
Assistant Quality Assurance Manager
Dream Bake Pvt. Ltd. (Switz Foods Pvt. Ltd.)
03.2021 - Current
Deputy Manager Quality
Anmol Industries Limited
11.2019 - 02.2021
Plant Operation in- Charge
Cargill India Pvt. Ltd.
12.2016 - 10.2019
Quality Assurance Officer
Britannia Industries Limited
02.2013 - 11.2016
Executive-QA
Hindustan Coca-Cola Beverages Pvt. Ltd.
07.2011 - 01.2013
Technical Officer
INDIA DAIRY PRODUCTS LTD. (PROCESSERS & PACKERS OF AMUL)
03.2009 - 06.2011
B.Tech - Food Technology
WEST BENGAL UNIVERSITY OF TECHNOLOGY
04.2001 -
10th - undefined
WEST BENGAL BOARD OF SECONDARY EDUCATION
12th - undefined
WEST BENGAL BOARD OF HEIGHER SECONDARY EDUCATION
Career Highlights
- Assistant Manager Quality Assurance (Covering 4 units): Dream Bake Pvt. Ltd (Winkies)
- Deputy Manager Quality (Covering 3 units): Anmol Industries Ltd.
- Plant Operation In-charge (Contract Manufacturing): Cargill India Pvt. Ltd.
- Quality Assurance Officer (Contract Manufacturing): Britannia Industries Ltd.
- Quality Assurance Executive: Hindustan Coca-Cola Beverages Pvt. Ltd.
- Technical Officer: India Dairy Products Ltd. (Co-packer of AMUL)
Core Competencies
- Quality Management: Extensive experience in implementing and modifying quality management systems across various food products, ensuring adherence to industry standards and regulatory requirements.
- Team Leadership: Proven track record of building and developing high-performing teams, fostering skill development, and optimizing work processes to achieve maximum efficiency.
- Product Expertise: Proficient in the production and quality control of a wide range of food products, including cakes, biscuits, beverages, and dairy items, with a strong emphasis on maintaining excellence.
- Process Optimization: Skilled in implementing Lean manufacturing principles, using statistical tools like SPC and SQC to enhance processes, reduce defects, and increase overall product quality.
- Contract Manufacturing Aspects: As being a part of Contract Manufacturing function throughout a major span of my career helped me to gain expertise on the core science of Contract Manufacturing handling.
- Supply Chain Management & Line efficiency: Stock overview of RM-PM, alignment with Procurement, Line efficiency optimization to match production plan & delivery.
- FSSAI & Pack Regulatory Compliance: In-depth knowledge of FSSAI regulation & Laws, Legal metrology compliance, Constant review & update with latest amendments, handling compliances with government bodies.
- Customer Response Handling: Track-monitor-register customer response, data analysis, reviews on CAPA implementation, pointing on way forward.
- Vendor Collaboration: Adept at vendor quality improvement, conducting audits, analyzing performance, and fostering productive relationships to enhance the supply chain.
- Auditing and Certification: Experienced in leading and participating in internal and external audits, resulting in successful certifications like ISO 22000:2018 and FSSC.
- Cost Efficiency: Proficient in driving cost-effective manufacturing operations through effective resource allocation, waste reduction, and continuous improvement initiatives.
- Market Analysis: Skilled in conducting market surveys, analyzing product performance, and collaborating with sales teams to make informed decisions for product enhancements.
- Problem Solving: Strong analytical skills for identifying root causes of issues, implementing corrective and preventive actions, and achieving sustainable solutions.
- Communication and Collaboration: Excellent communication skills to facilitate cross-functional collaboration, both internally and externally, for effective quality management and process optimization.
- Data-Driven Decision Making: Proficient in utilizing data analysis to make informed decisions, monitors key performance indicators, and continuously enhances product quality and operational efficiency.
- Quality Budget: Setting up Annual Quality Budget, Prepare CAPEX & OPEX with justification, review monthly expenses, selection of external service agency based on value for money.
Types of Food Products experienced
- Cakes: Sliced bar type, Layer cake, Injected/filling cakes, Swiss rolls, Enrobed/coated cakes, Pound cakes, Croissant.
- Biscuits: Hard dough type, Soft Dough type, Fermented dough type, Cookies, Injected cookies, Sandwiched cream biscuit.
- Carbonated beverage: Carbonated soft drinks under Coca-Cola brand both in returnable glass bottle & PET.
- Packaged Atta: Packaged Whole wheat milling transferred onto Atta.
- Dairy: Sterilized Flavor Milk- Milk based Beverage (AMUL KOOL), Liquid milk, Lassi, Ghee.
DECLARATION
I do hereby declare that the above-mentioned details are true to the best of my knowledge and belief. Aniket Chakraborty.
INDUSTRIAL TRAINING
One month training at HI-TECHFOODS PVT.LTD. (A contract Manufacturer of Britannia)
Drawing, Sports- Cricket, Tennis
Love to watch and play cricket. Tennis comes exiting, Rafael Nadal my Favorite Tennis player to watch.