Aniket Dengre
Thane
Summary
Detail-oriented Business Analyst with 1 year of experience in the retail software industry. Proficient in requirement gathering, process analysis, and collaboration with cross-functional teams to deliver effective solutions. Committed to leveraging data-driven insights to enhance operational efficiency and improve customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst
ETP International
Andheri
07.2023 - Current
- Translated user needs into actionable items that could be addressed by IT teams.
- Developed SQL insert scripts to develop the database entry for the new functions.
- Prepared Demo script and demo data for team members to present product to client.
- Created detailed process flows, user stories, wireframes, test cases, to document system requirements and design solutions.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
Product Development Intern
Eduonix Learning Solution
Ghansoli
06.2022 - 07.2024
- Researched market trends to identify customer needs and preferences.
- Designing the course path for the student.
- Onboarding Instructors for the Offline/online sessions for the students.
- Publishing the courses of the various subjects.
- Monitored quality assurance standards during the production process to ensure compliance.
Technical Executive
HDFC Bank
Dombivali
07.2021 - 12.2021
- Activation the UPI and BQR payment function for merchant payment portal.
- Procession the manual refund for the clients in case of failed payments
- Preparing the MIS (Management Information System) and MPR (Merchant Payment report)
- Customer call support for the merchant payment queries.
- Call Log (Issues reported) processing as per the priority
- Integration and Production support for the Merchant Onboarding
Education
PGDM - Operations Management
Vivekanand Education Society Business School
Chembur08-2023
Bachelor of Science - Information Technology
Bharat College of Arts And Commerce
Badlapur05-2021
Skills
- JIRA
- Test case development
- Design thinking
- Excel using Chatgpt
- Prototyping and Wireframing
- python (basic)
- Power BI
- SQL
- Retail Operations
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Accomplishments
- 2 Live project with Mercedes Benz and Flair Pens (physical inventory verification)
- Live project on Embedded Business Intelligence at Hero MotoCorp Ltd.
Affiliations
- Created detailed process maps to visualize workflows and identify areas for improvement within retail operations.
- Developed comprehensive business requirement documents (BRDs) and functional specification documents (FSDs) to guide project implementation.
- Participated in the social activity for developent of Orphanage ( Sanveg Foundations )
Certification
- Jira
- WAC Machine Learning workshop, IIT Bombay July-2019
- MS Office
- Project Management (Great Learning)
Timeline
Business Analyst
ETP International
07.2023 - Current
Product Development Intern
Eduonix Learning Solution
06.2022 - 07.2024
Technical Executive
HDFC Bank
07.2021 - 12.2021
PGDM - Operations Management
Vivekanand Education Society Business School
Bachelor of Science - Information Technology
Bharat College of Arts And Commerce
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