Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Languages
Skill Development Trainings Attended
Timeline
Generic

Aniket Gajarmal

Dombivili

Summary

Results-driven Human Resources Specialist, known for exceptional productivity and efficiency in managing HR tasks. Specialize in talent acquisition, employee relations, and compliance management.

Operations Lead with over 10 years of experience in logistics, process optimization, and team leadership. Proven expertise in managing international customs compliance, driving quality improvements, and leading high-performing teams to exceed SLA targets. Adept at stakeholder management, training delivery, and operational forecasting.

Overview

22
22
years of professional experience

Work History

Senior Human Resources Specialist

AI Cloud , AWS , GE , Manufacturing
Mumbai
07.2016 - Current
  • Led end-to-end onboarding, orientation, and background checks for new hires.
  • Managed CSR reporting and regional event coordination; fostered employee volunteerism.
  • Partnered with leadership on the Return-to-Office strategy, workforce planning, and engagement.
  • Designed presentations, reports, and dashboards for HR initiatives, and leadership reviews.
  • Spearheaded employee retention programs and culture-building incentives.
  • Championed diversity and inclusion efforts, and coordinated vendor-led employee services.
  • Conducted pulse surveys and translated insights into actionable engagement strategies.
  • Oversaw regional HR operations (Mumbai), including recruitment, talent management, and employee relations.
  • Mediated workplace conflicts, and institutionalized HR processes for operational consistency.
  • Implemented performance management tools (Xcelerate, Inspire, Rewards & Recognition – Gems).
  • Supported appraisal cycles, rationalization, and band alignment across ISUs.
  • Delivered timely HR analytics: attrition, demographics, diversity, and engagement metrics.
  • Coordinated client awards, vaccination drives, and high-impact employee events.
  • Maintained SLA compliance, risk registers, and logistical support for meetings and HR connects.
  • Created monthly calendar events and newsletters.

Team Lead/ Trainer/Auditor

DHL UK Imports , India , CH , JFK
02.2006 - 03.2016
  • Led operational teams to consistently meet SLA targets across productivity, accuracy, and innovation.
  • Implemented quality control frameworks using DMAIC, RCA, quality analysis, reducing error rates, and improving service delivery.
  • Managed client escalations and delivered timely resolutions, enhancing stakeholder satisfaction.
  • Conducted training programs and process transitions for UK imports, serving as SME and trainer for new hires.
  • Oversaw customs compliance for the UK, US, and Switzerland, including VAT, Duty, and Tariff Code declarations.
  • Directed daily huddles, performance reviews, and coaching sessions to drive team engagement and development.
  • Oversaw import-export data operations and 24/7 service delivery.
  • Forecasted volume trends, and optimized resource allocation, to meet business priorities and cut-off timelines.
  • Maintained and updated SOPs and process manuals in line with client and regulatory requirements.
  • Facilitated cross-functional collaboration and workshops to improve knowledge retention and team cohesion.
  • Managed attrition, absenteeism, and grievance resolution, fostering a high-performance culture.
  • Audited import/export documentation, including AWBs, BOMs, and Packing Lists, ensuring customs accuracy and regulatory compliance.
  • Developed engaging training materials tailored to diverse learning styles.
  • Cross-trained employees, enabling completion of priority tasks during personnel absences.

Customer Service Representative

City Transport Syndicate Private Ltd
09.2003 - 07.2004
  • Maintained strong customer relationships through regular follow-ups and deal finalization.
  • Managed legal documentation and compliance procedures related to finalized shipments.
  • Coordinated with overseas agents to provide daily updates on cargo movements from JNPT Port to destinations across Europe, USA, and Far East.
  • Tracked vessel and cargo locations to ensure timely delivery and accurate reporting.
  • Prepared stuffing and loading reports for LCL (Less than Container Load) and HCL (Heavy Container Load) cargoes, ensuring accurate documentation and efficient cargo handling.

Education

Bachelor of Commerce - Accounts & Taxes

Mumbai University
03-2003

Maharashtra State Certificate in Information Technology -

MS-CIT
Maharashtra
07-2003

Diploma in IATA/UFTAA - Foundation & EBT Course

IITC Institute For Career Courses
Thane
09-2007

Skills

  • HR analytics
  • Operations and team management
  • Mentoring
  • HR operations
  • Employee engagement
  • Culture building
  • Effective communication
  • Team collaboration
  • Data analysis
  • Team leadership
  • Employee lifecycle
  • Onboarding and offboarding
  • Microsoft Office Suite
  • Diversity and inclusion
  • Project management
  • Employee surveys
  • Cross-cultural communication

Personal Information

  • Date of Birth: 10/11/82
  • Nationality: Indian
  • Marital Status: Married

Accomplishments

  • Certified Workplace Coach – International Coach Federation (ICF)
  • Silver Mentoring Certificate – Tata Consultancy Services
  • Power BI PL-300 Certification – Microsoft
  • Champions League Award – Tata Consultancy Services
  • Subject Matter Expert (SME) – DHL UK Imports
  • Star of the Month & On-the-Spot Award – CSR Event, TCS Mumbai
  • MS-CIT Certification – Government of Maharashtra, 2007

Languages

Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Skill Development Trainings Attended

  • Ascent workshop- Agile Methodology.
  • CIA System.
  • MS Power BI.
  • Generative AI - E1.
  • Leadership Workshop.
  • Train the Trainer.
  • Kaizan & Lean Six Sigma.
  • Diversity and Inclusion.
  • GDPR, Intellectual Property rights.
  • Data Privacy.
  • ITIL 2011 Foundation.
  • CLI Express: Business English E2 Certification.
  • Effective Communication.
  • Positive attitude for development.
  • Structure Problem Solving – SPS.
  • Business Email Writing.
  • Fraud Risk Management.
  • Integrated Quality Management System – IQMS.
  • HSE –Environmental Management.
  • Software Testing – SDLC, STLC, Defect Management Life Cycle Various models of Testing, Mumbai, TCS.
  • Cargo Documentation, EXIM policy, Port Operations knowledge.

Timeline

Senior Human Resources Specialist

AI Cloud , AWS , GE , Manufacturing
07.2016 - Current

Team Lead/ Trainer/Auditor

DHL UK Imports , India , CH , JFK
02.2006 - 03.2016

Customer Service Representative

City Transport Syndicate Private Ltd
09.2003 - 07.2004

Bachelor of Commerce - Accounts & Taxes

Mumbai University

Maharashtra State Certificate in Information Technology -

MS-CIT

Diploma in IATA/UFTAA - Foundation & EBT Course

IITC Institute For Career Courses

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Aniket Gajarmal