Hi, I’m
ANIKET MEHTA
Operation management
Gurgaon,HR
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and give me a good carrier growth in my life.
Overview
5
years of professional experience
2
Languages
4
years of post-secondary education
Work History
Lenskart.com
Store Manager
08.2024 - Current
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- I have been recognize as a SM Mentor to trained new hiring staff.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
PVR Limited
Assistant Cinema Manager
4 2024 - 08.2024
Job overview
- Responsible for Operation of Concessions, Box Office, Forms & Formats, Cost Reduction, Sales, Menu, Staff Training, Time Management, Staff Discipline & Grooming, Product Yield, Par level, inventories
- To conduct Daily Staff Briefing to discuss the agendas i.e
- Product knowledge, handling complaint, feedbacks & suggestions
- Ensuring exceptional customer services experience for each patron every time and to Address customer grievances
- Managing departmental objectives, movies schedules, work schedules, policies and procedures
Tata Starbucks
Shift Manager
08.2022 - 03.2024
Job overview
- Maintain an accurate cash drawer at all time, ensuring that all the cash and receipt were balanced at the end of each shift
- Provided guidance and training to staff standards & procedures need to be followed as per SOP of the company
- Organizing 5s rule to set the store by using an ordering cycle
- Work on KPIs to achieve the targets on monthly and quarterly
- Understanding the PnL statement by summarizing revenue, costs & expenses incurred over a quarter or month with the help of power bi tool
- Re viewing the PNL monthly with the help of GL report to check the business transaction report
- Develops barista and support their PDPs to become Candidates for SSV role
- (in district)
- Highlights the performance trends and provide input to SM to help in preparing for performance review
- Participate in DSV focused on partner customer
- Leads through change and leverage problem solving skills to identify opportunities
California Burrito
Assistant Store Manager
03.2022 - 08.2022
Job overview
- Analyzed store performance trends and created action plan to improve store operations
- Performed daily store opening and closing duties, ensuring that all stores polices were followed
- Monitored store performance metrics and identified areas of improvement to ensure store profitability
- Responsible for opening a new store in deloitte
Compass Group India
Chef Commi 2
05.2021 - 03.2022
Job overview
- Cook Food preparation and in charged of commissary, bakery, Indian curries section
- Maintain clean and organize workstation, make prep and instruct the team to don on time
- Implemented a Food safety guideline with health and safety regulations
- Do vegetable ordering and dry ordering for stocks need as per the kitchen indent sheet
- Take care of FIFO in restaurant & follow every day
Karachi bakery
Chef Commi 3
08.2020 - 05.2021
Job overview
- Cook Food preparation and Learn Bakery and their section Like cake, Pastry, cookies, Ice cream section
- Maintain clean and organize workstation, make prep and instruct by the chef
- Understanding the equipment used for running the bakery
- Do and check cleaning of all the area and plan for next day ordering
Education
Lovely Professional UniversityJalandhar, Punjab
Bachelor Of Hotel Management And Catering Technology from Hotel Management
05.2017 - 07.2021
New Yashoda Public SchoolHisar, Haryana
Senior Secondary School Certicate (SSCE) from Secondary Education
03.2015 - 05.2017
Lovely Professional UniversityJalandhar, India
MBA from Operations Management, Business Analysis
10.2024 - Current
Skills
Power BI
Personal Information
- Date of Birth: 12/01/1999
- Gender: Male
- Nationality: India
- Marital Status: Single
References
Available on Request
Timeline
Lovely Professional University
MBA from Operations Management, Business Analysis
10.2024 - Current
Store Manager
Lenskart.com
08.2024 - Current
Shift Manager
Tata Starbucks
08.2022 - 03.2024
Assistant Store Manager
California Burrito
03.2022 - 08.2022
Chef Commi 2
Compass Group India
05.2021 - 03.2022
Chef Commi 3
Karachi bakery
08.2020 - 05.2021
Lovely Professional University
Bachelor Of Hotel Management And Catering Technology from Hotel Management
05.2017 - 07.2021
New Yashoda Public School
Senior Secondary School Certicate (SSCE) from Secondary Education
03.2015 - 05.2017
Assistant Cinema Manager
PVR Limited
4 2024 - 08.2024
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