Aniket Samarth

- Worked in all the OUs across the site NA, UK, SDS and IN, having one achievement and project done in every. In relation implementing CRM processes managing customer interaction centre.

- Delivery Management- process design, competency mapping, situational leadership, P&L management- cost of improvement, cost od innovation and operation, driving results, SLA /KPI management, team building.

- In regards to performance and talent management, 98% conversion of L2 to L3 aligned in total tenure with more than 104 FTEs moving in different roles and lateral moments across Amazon.

- Awarded with Outstanding Leader and Connections Champ for consecutive three quarters of 2021 with also maximum accolades received in RS org at site in 2022.

- As a part of EWB CS India, Successfully helped hike connections for leadership on site for Engagement piece by launching engagement activities across all levels and keeping the traction on the same single handedly.

- Helped in DUR% reduction across network from 6% to 2% overall, Also had 0 attrition till 2022.

- Invented tools and quip link to simplify work for the front line associates during ART 21/22, Also part of RNR team on network.