Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Supervisor
Seabird Logisolutions Limited
Farukh Nagar, Gurugram
02.2024 - 10.2024
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Cashier
Sri Udupi Food Hub
Bengaluru
01.2022 - 12.2023
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Balanced daily transactions on a computerized point-of-sale system.
Customer Service Associate
Teleperformance Global Service Private Limited
Kolkata
03.2019 - 12.2019
Greeted customers and identified their needs.
Resolved customer inquiries in a timely manner.
Demonstrated active listening skills when responding to customer questions and complaints.