Senior Business Analyst and Data Engineer with over 9 + years of experience in IT. Senior Business Analyst with 19 months of immersive experience onsite in the United Kingdom, specializing in client-centric solutions within the dynamic environment of Virgin Media. Qualified and experienced business analyst with strong Technical skills. Demonstrably experienced in both Waterfall and Agile project management frameworks throughout the product development cycle as well as change implementation (internal and external). Proven track record of reducing resolution times for critical use requests (by 28% on average). Seeking further professional challenges and growth when it comes to analysis and reporting and especially consultation and implementation. Good Knowledge in Data warehousing and ETL Concepts in Telecom, Insurance and Manufacturing and Banking domains. Good knowledge and exposure in SQL, HDFS, Teradata, Jason, and Hadoop Hive. Worked with various data sources such as Relational, XML and Flat Files using Informatica Power Center. Experienced in creating Dashboards and various reports using with Tableau, PowerBI. Experienced in Service Now ticketing tool and Control M scheduling tool. Pleasant experience in Agile, Scrum Methodology, experienced in agile tools Rally and TFS and Software Development Life Cycle (SDLC). Versatile collaborator with excellent analytical, presentation and interpersonal skills with an aptitude to learn new technologies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
NTT DATA - Carelon
Hyderabad, India
06.2023 - Current
Developed business process models to identify and document customer requirements as per the Carelon RX Business Process.
Analyzed existing systems and processes, identified gaps and recommended improvements in CVS Clinical Validations.
Created data flows to illustrate the flow of information between various stakeholders.
Performed root cause analysis to determine underlying issues in complex problems in Medicare and PDP.
Collaborated with IT teams on the development of applications based on business requirements in MAPD.
Provided technical support for existing reports, dashboards or other tools.
Gathered and organized data to analyze current industry trends.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Senior Business Analyst
Virgin Media
Reading
11.2021 - 06.2023
Working as senior Business Analyst in EECC Mobile Switching and Porting Project
Experienced in gathering the EECC Mobile Switching and Porting requirements with latest EECC Ofcom Regulatory and General Conditions
Drive meetings and bridge business stakeholders and project team to get better understanding of the OFCOM deliverables
Closely reviewed Business Requirements to deliver the Scope of the EECC project
Worked on business requirements and prepared the HLRs and HLRs Should support the definition of scope and boundaries around detail requirement gathering
Prepared VMO2 Pay Monthly Port out BRD and placed in Confluence page, created JIRA issues for the current scope
Experienced in analyzing the structure of a business to determine how it operates and determine new EECC Ofcom objectives
Coordinated with Principal Business Analyst for the LOE and maintained the timelines
Experienced in customer life cycle journey stages and impacted by the provision of CI / CS to Pay Monthly Customers
Experienced in Involved in Sprint Planning and Grooming Sessions.
Business Analyst
NTTDATA (T-Mobile)
Hyderabad, India
05.2019 - 01.2021
Retail Inventory Serialization project introduced in T-Mobile to reduce supply chain costs by increasing visibility on inventory levels and improving Store's operation management, systems, and workflows
Worked as part of an independent organization within T-Mobile, known as TMO and Sprint on a new digital services (mobile application) designed for the business community
Experienced in closely working with business stakeholders to analyses and understand the business requirements
Conducted meetings with business stakeholders and project team to get better understanding of the project deliverables
Closely reviewed Business Requirements to understand the Scope of the project
Worked on business requirements on the various supply chain domain Intakes
Participate in client/ external interactions on technical matters
Reviewed the Business requirements, created JIRA tickets and assigned over to the developers
Experienced in working on SQL Server and Teradata and Ambar views applications.
ETL Developer
Accenture
Hyderabad
03.2015 - 04.2019
CORP_ENGINEERING - Google, USA
Experienced working at Client location and managing entire L3 team
Experienced on Rich Visualization dashboards using Tableau Desktop 9.3
Built the multiple Dashboards and reports using with Various Tableau Charts and Graphs
Built the new Pipelines and created the multiple PLX Dashboards and reports using with Google PLX Charts and Graphs
Scheduled extract refresh for weekly and monthly reports
Sit with data modeler/architect and make the clarifications raised by offshore team on the mapping spec
Deployed code from Development to QA and from QA to Production, organized with client team during deployment to Production
Project-2: AON-AD-ARHE, USA
Understanding and analyzing the requirement documents
Gathering business requirements from business owners of different carriers and implementing the solutions
Designing ETL codes in Informatica Power Center as per the requirements
Creating UNIX shell scripts for Informatica jobs automation
Enhancing ETL codes as per new requirements from the carriers
Analysis and resolution of all data related production issues.