Business Analyst with 6+ years of experience across finance,Automotive, Banking and Edtech sectors. Proven expertise in project management and delivery, with hands-on experience in building CRM systems from scratch for both finance and edtech domains, as well as leading CLM implementations. Skilled in requirement gathering, stakeholder coordination, process design, and UAT. Experienced in Agile and Waterfall methodologies, delivering solutions that improve efficiency, compliance, and business outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Volkswagen Group Technology Solutions India
Pune
10.2024 - Current
Conducted detailed requirement gathering and gap analysis to support the implementation and optimization of CLM platforms (Icertis, DocuSign).
Collaborated with legal, procurement, sales, and IT teams to define and document end-to-end contract workflows, approval hierarchies, and metadata requirements.
Facilitated CLM system configuration by translating business needs into functional specifications for developers and technical consultants.
Managed user acceptance testing (UAT), ensuring CLM workflows met compliance and operational expectations.
Developed use cases, wireframes, and process maps to support solution design and stakeholder alignment.
Identified and recommended process improvements to reduce contract cycle time, and improve visibility and reporting.
Ensured data integrity during contract migration from legacy systems to CLM platforms through audit, validation, and reconciliation processes.
Trained end users on CLM functionality and best practices, improving adoption rates and minimizing support tickets.
Business Analyst
Bajaj Finance Ltd.
Pune
05.2023 - 10.2024
Collaborating across functional teams to collect business requirements and translate them into comprehensive documents like BRDs, FRDs, and functional specifications.
Developing User stories and Use cases to guide IT teams, ensuring that solutions were aligned with business objectives.
Conducting thorough user acceptance testing (UAT) to guarantee that deliverables met stringent quality standards and user expectations.
Managing the entire project lifecycle, from initiating project charters to tracking progress, conducting data analysis, and disseminating reports.
Applying Agile and Waterfall methodologies to optimize project efficiency and adaptability, ensuring timely delivery of solutions.
Translating business problems into mathematical and algorithmic approaches, as well as provisioning of insights.
Organizing, analyzing, synthesizing and/ or summarizing data using appropriate methodologies; gathering user requirements and translating them into technical and system specifications.
Mapping business requirements by undertaking quick gap analysis; understanding business process and analyzing the workflow to design solutions.
Understanding business needs and designing a roadmap for further development and extending post implementation support.
Delivering Requirement documents like BRD/FRD/SRS/Use Case/Process Flow/Change Requests/Traceability Matrix/Mind maps.
Business Analyst
ICICI Bank
01.2023 - 05.2023
Formulated thorough Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs), enhancing project clarity and defining scope effectively.
Teamed up with IT counterparts to translate business imperatives into technical specifications, facilitating streamlined solutioning and development.
Superintended project timelines, allocated resources, and communicated with stakeholders, guaranteeing punctual delivery and alignment with expectations.
Crafted and introduced training materials and Standard Operating Procedure (SOP) documents, facilitating a smooth transition to new processes and ensuring operational efficiency.
Business Analyst
Think and Learn Pvt Ltd
06.2020 - 01.2023
Collaborated in collecting business requirements and documented them into BRDs and FRDs.
Played a pivotal role in crafting user stories and functional specification documents, enriched by detailed use cases.
Provided essential support in project management tasks, diligently tracking progress and conducting thorough data analysis.
Engineered Governance dashboards for internal tracking purposes, ensuring clarity and efficiency in monitoring.
Contributed to the development of user stories and functional specifications, leveraging comprehensive use cases.
Business Analyst
Citius Pvt ltd
Nagpur
09.2019 - 06.2020
Assisted in gathering business requirements and documenting them into BRDs and FRDs.
Contributed to the development of user stories and functional specification documents, along with use cases.
Supported project management activities, including tracking progress and conducting data analysis.
Developed governance dashboards for internal tracking.
Design Engineer {For Client SKODA Auto Volkswagen} at Volkswagen Group Technology Solutions India, VWITSDesign Engineer {For Client SKODA Auto Volkswagen} at Volkswagen Group Technology Solutions India, VWITS