Anil Kumar
Bangalore/Bengaluru
Summary
In-depth knowledge of SLA, productivity improvement and problem-solving skills in Supply chain, logistics,& warehouse operations across E-commerce & Retail domain.
Overview
11
11
years of professional experience
Work History
Hub Manager
Ekart logistics
Bangalore
05.2024 - Current
- Trained workers in proper operational procedures and functions and explained company policies.
- Resolved customer complaints regarding worker performance or services rendered.
- Recruited, hired, evaluated and disciplined service staff members.
Assistant Manager
xpressbees 3PL Operations
Bangalore
02.2022 - 06.2023
- Monitoring Dispatch, Inventory Control, Delivery Management, Customer Support, Logistics, and Warehouse Management.
- Worked for clients like Swiggy, Snapdeal and Reliance in a multi client warehouse
- Coordinate daily load planning for priority channel operations like Key account, Ecommerce & stores operations, reviewing and making recommendations for operation improvements.
- Racked picker productivity on a daily basis and reduced outbound manpower costing by 20%.
- Achieved more than 99% fill rate of stock dispatch and less than 0.35% stock returns on a regular basis.
- Increased outbound filtrate from 75% to 99.5% by focusing on efficient bin accuracy & picking
- Reduced damage percent from 1% to 0.25% by focusing on package of items
Assistant Operations Manager
Reliance retail Jiomart
Bangalore
10.2020 - 02.2022
- Oversaw and motivated team of 30 employees in 50,000 Sq.Ft warehouse to increase efficiency by zero to 5000 orders per day in span of 8 months
- Collaborated with DC ,Category team and other sources to maintain levels of quality and 7000 SKUs on-hand inventory.
- Maintained established levels of goods based on sales forecasts and demand to achieve fill rate above 98% and attain SLA of (90% D1 delivery)
- Completed daily cycle counts to maintain accuracy of records
- Generated operational reports for management on daily schedule.
Hub Supervisor
Big basket Daily
Bangalore
10.2019 - 09.2020
- Motivated around 20 workers for delivery of 3,000 Milk and groceries products from last mile hub.
- Reduced customer complaints to minimum level.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Senior Associate
Amazon India private limited
Bangalore
04.2016 - 02.2019
- Create catalog & on boarding new products for Amazon global stores in according international trade HS classification
- Maintaining Item data quality for existing catalog Provid
- Performed consistently to achieve productivity above 90% and quality threshold of 99.9%
- Oversee catalog quality for amazon website for 15 different countries
Operations Executive
10i commerce Pvt Ltd (SHOPX) and Petzy India Pvt Ltd
Bangalore
12.2013 - 03.2016
- Responsible for getting Inventory & Pricing updates from sellers on regular basis to avoid Out of Stock situations
- Responsible for Creating Catalog for 10,000 plus products in website from 10 categories
- Established & maintaining inventory levels in the warehouse, thereby ensuring optimum use of inventory; spearheading the computerized control of incoming / outgoing materials
- Performed traffic drive to website by merchandising through Google Ad words and Facebook marketing & SEO team in providing keywords to drive traffic to website
- Co-ordination with 3PL logistics team for order fulfillment across India
Education
MBA/PGDM - Operations
Visveswaraiah Technological University (VTU)
01.2013
B.Tech/B.E. - Mechanical
Visveswaraiah Technological University (VTU)
01.2009
12th - English
Govt PU College
Karnataka01.2005
10th - English
MGN Pai High School
Karnataka01.2003
Skills
- Data Analysis
- Critical thinking
- Client Handling
- Warehouse Operations
- Excel Report Preparation
- SAP Order Management System
- Warehouse Management System
- Operations Management
- Inventory Control
- Delivery Management
- Customer Support
Personal Information
- Date of Birth: 03/10/88
- Gender: Male
- Marital Status: Married
Langauages
kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Hub Manager
Ekart logistics
05.2024 - Current
Assistant Manager
xpressbees 3PL Operations
02.2022 - 06.2023
Assistant Operations Manager
Reliance retail Jiomart
10.2020 - 02.2022
Hub Supervisor
Big basket Daily
10.2019 - 09.2020
Senior Associate
Amazon India private limited
04.2016 - 02.2019
Operations Executive
10i commerce Pvt Ltd (SHOPX) and Petzy India Pvt Ltd
12.2013 - 03.2016
MBA/PGDM - Operations
Visveswaraiah Technological University (VTU)
B.Tech/B.E. - Mechanical
Visveswaraiah Technological University (VTU)
12th - English
Govt PU College
10th - English
MGN Pai High School
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