JAHANGIR MAHIDA

• Managed daily operations of the hub, ensuring timely order fulfillment.
• Coordinated logistics and inventory management for efficient stock handling.
• Supervised warehouse staff, providing training and support as needed.
• Implemented safety protocols to maintain a secure working environment.
• Optimized workflow processes to enhance operational efficiency within the hub.
• Collaborated with cross-functional teams to align on service delivery goals.
• Monitored performance metrics to identify areas for improvement and action.
• Maintained accurate records of inventory levels and shipping documentation.
• Resolved customer complaints promptly and professionally.
• Conducted regular staff meetings to ensure team members were informed of changes in policies and procedures.
• Identified opportunities for cost reduction initiatives while maintaining a high level of customer service.
• Monitored customer service levels to identify areas of improvement.
• Coordinated transportation resources to meet customer delivery requirements.
• Developed and implemented operational procedures for efficient workflow.
• Organized events to promote the hub's services within the local community.
• Negotiated contracts with vendors for goods and services needed for hub operations.

• Managed daily operations of the hub, ensuring timely order fulfillment.
• Coordinated logistics and inventory management for efficient stock handling.
• Supervised warehouse staff, providing training and support as needed.
• Collaborated with cross-functional teams to align on service delivery goals.
• Optimized workflow processes to enhance operational efficiency within the hub.
• Maintained accurate records of inventory levels and shipping documentation.
• Resolved customer complaints promptly and professionally.

Assigning Tasks & Roles Team Leadership & Development Rider Operations & Support

• Optimized team performance by strategically assigning tasks based on individual strengths and workload.
• Implemented a system to ensure balanced workload distribution, enhancing team efficiency and delivery timelines.
• Spearheaded a high-performing team, driving consistent achievement of KPIs and operational targets.
• Fostered a collaborative environment through regular check-ins, feedback, and professional growth initiatives.
• Managed daily rider operations, ensuring accurate route assignments and timely deliveries.
• Trained and mentored new riders, ensuring adherence to company policies and maximizing delivery performance.
• Led team meetings to align project goals and enhance communication.
• Coordinated project tasks among team members for efficient workflow.
• Developed training materials to support new team member onboarding.
• Implemented feedback mechanisms to improve team collaboration and performance.
• Assisted in managing schedules to ensure timely project completion.
• Resolved conflicts within the team to maintain a positive work environment.
• Monitored project progress and reported updates to senior management.
• Fostered a culture of teamwork through regular check-ins and support initiatives.
• Maintained a positive work environment that promoted collaboration between team members.
• Offered training and support to keep team members motivated and working toward objectives.
• Delegated daily tasks to team members to optimize group productivity.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
• Monitored daily workflow to ensure adherence to established policies and procedures.
• Resolved customer complaints in an effective manner while maintaining a high level of customer service.