Highly accomplished Food and Beverage Executive with 5 years of experience in managing restaurant and banquets.
Seasoned Senior Food and Beverage Executive with previous leadership roles in hospitality industry. Leveraged strong knowledge of food & beverage operations, cost control strategies, quality standards, and team development to streamline processes and increase efficiency. Notable strengths include strategic planning, innovative menu development, staff training, financial management, and customer service. Impactful contributions made in improving operational performance and enhancing productivity in previous employment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Food and Beverage Executive
Courtyard by Mariott Vadodara
Gujarat
02.2024 - Current
Food and beverage executive
Fairfield by Marriott
Dehradun
- Current
Food and Beverage Executive
Courtyard by Marriott
Bilaspur
10.2020 - 07.2023
Following the company's and department's policies and procedures.
Manage guest queries in a timely and efficient manner.
Represent the needs of the team.
Assist Food and Beverage management with achieving financial targets.
Communicate and delegate tasks to the team
Supervise Food and Beverage Outlet operations.
Inspect grooming and attire of staff and rectify any deficiencies.
To ensure the guest is satisfied with the service provided.
Analyze customer feedback and preferences to improve quality of service and dining experience.
Assist other departments wherever necessary, and maintain good working relationships.
Organized promotional events for restaurants to attract new customers.
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Food and beverage associate
Courtyard by Marriott
Bilaspur
04.2019 - 06.2020
Reporting to Restaurant Supervisor
Checking the Reservation and arranging the side station
Greeting and seating the guest
Taking orders from the guest
Preparing cocktails & Mocktails
Anticipation of guest needs and requirements until the farewell
Up selling wines & liquors
Promoting other Restraunt
To ensure SOP standards are consistently delivered throughout the Restraunt
Keeping Records of Guest Information and history.
Education
BHM Hotel Management and Hospitality -
Bilaspur University
03-2018
Skills
Team player
Positive disposition
Thriving on challenges
Adaptability
Achieving desired results
Customer Service
Certification
Awarded with guest voice champ of the year 2023 (Courtyard by Marriott Bilaspur)
Awarded with guest voice champ for the month.
Awarded with Executive of the month.
Awarded with associate of month on my initial phase of learning.
Timeline
Senior Food and Beverage Executive
Courtyard by Mariott Vadodara
02.2024 - Current
Food and Beverage Executive
Courtyard by Marriott
10.2020 - 07.2023
Food and beverage associate
Courtyard by Marriott
04.2019 - 06.2020
Food and beverage executive
Fairfield by Marriott
- Current
Awarded with guest voice champ of the year 2023 (Courtyard by Marriott Bilaspur)
Awarded with guest voice champ for the month.
Awarded with Executive of the month.
Awarded with associate of month on my initial phase of learning.
BHM Hotel Management and Hospitality -
Bilaspur University
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