Anil Kumar Nandiki
Delivery Excellence Partner At TCS
Hyderabad,TG
Summary
Delivery Excellence Partner supports Project Managers and Leaders to excel operations across quality, metrics, and compliance for a large client-facing BFSI Business Group projects. Manages people development, performance reviews, audit readiness, and client coordination while keeping service delivery aligned to business and regulatory expectations. Brings experience across banking, AML, KYC, insurance, and inbound call center operations.
Overview
4
4
Certifications
23
23
years of professional experience
Work History
Delivery Excellence Partner
Tata consultancy services
01.2024 - Current
- To work closely with the project leaders and managers to maintain the Delivery Excellence and Quality Management as part of the audit and delivery compliance team.
- Improve delivery governance through regular reviews, issue tracking, and escalation support across active engagements.
- Guide teams on quality checkpoints and process adherence to support consistent execution across delivery workstreams.
- Review service performance trends and recommend corrective actions to strengthen delivery outcomes.
- Support root cause analysis for recurring delivery issues and help implement practical corrective measures.
Delivery Manager
Tata consultancy services
08.2017 - 12.2023
- Track all delivery items weekly while maintaining service quality across assigned workstreams.
- Coordinate delivery activities across teams to keep work aligned with business priorities and schedule commitments.
- Monitor quality management for delivery, identify recurring issues, and drive root cause analysis to improve execution.
- Partner with stakeholders to clarify expectations, resolve blockers, and keep communication clear throughout delivery cycles.
- Support people development by guiding team members, reinforcing process discipline, and strengthening team effectiveness.
Assistant Manager
24 7 Inc
10.2005 - 01.2016
- Coordinated daily team activities to keep service delivery aligned with operational priorities and deadlines.
- Monitored workflow issues and followed up on unresolved items to support steady case progression.
- Reviewed completed work for quality, accuracy, and adherence to internal service standards.
- Supported team members through guidance on procedures, communication, and day-to-day task execution.
Mathematics Lecturer
Methodist Degree College
09.2003 - 09.2005
- Prepared lesson plans and class materials aligned with mathematics syllabus requirements.
- Evaluated assignments and examinations using consistent grading criteria and timely feedback.
- Guided students during tutorials to strengthen understanding of core algebra and calculus concepts.
- Maintained attendance, marks, and course records for academic review and departmental reporting.
Education
Master of Science - Applied Mathematics
Osmania University
Hyderabad05-2003
MBA - Finance
Osmania University
HyderabadSkills
Quality management for delivery
People development
Building effective teams
Agile way of working
Service level management
Business continuity management
Process management
Stakeholder management
Risk management
Compliance management
Risk assessment
Vendor management
Root cause analysis
Certification
TCS internal auditor certification
Awards
Quarterly Best Performer April 2026, Guinness World Record title holder for participating in a group Musical Keyboard playing event, Contextual Master Award, 08-Aug-2023, Service & Commitment Award, 27-Apr-2021
Timeline
Delivery Excellence Partner
Tata consultancy services
01.2024 - Current
Delivery Manager
Tata consultancy services
08.2017 - 12.2023
Assistant Manager
24 7 Inc
10.2005 - 01.2016
Mathematics Lecturer
Methodist Degree College
09.2003 - 09.2005
Master of Science - Applied Mathematics
Osmania University
MBA - Finance
Osmania University