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Summary
Accomplished Senior QA Lead and Manager with more than 15 years of experience in providing high-quality software solutions. Experienced in making organization which requires a specialized, high-maturity skill set focused on data-driven continuous improvement, statistical process control, and preventive, innovative testing strategies and guiding cross-functional teams and ensuring compliance with industry standards. Proficient in managing all stages of software development, from requirements analysis to maintenance, and skilled in Agile methodologies.
Overview
16
16
years of professional experience
Work History
Sr. QA & Lead
PruTech Solutions
Hyderabad
01.2024 - Current
Served as an Individual Contributor and QA Consultant for US-based e-Government applications, ensuring compliance with public sector standards and regulations.
Led core and critical test data planning & preparation, enabling accurate validation across complex business workflows.
Coordinated and managed Onshore-Offshore QA teams, ensuring seamless communication, sprint alignment, and timely delivery.
Provided bi-weekly QA status reports and quality metrics to senior management and stakeholders.
Led resource planning, screening, and onboarding for Manual and Automation testing teams.
Contributed to CMMI Level 5 quality processes, ensuring adherence to organizational quality standards and audit compliance.
Designed and implemented continuous improvement QA strategies, improving defect detection efficiency and release quality.
Initiated and structured comprehensive Test Plans covering Functional and NonFunctional testing (Performance, Security, Usability, Accessibility).
Evaluated and explored AI-based testing tools to enhance product quality validation and test optimization.
Performed in-depth Application Data Validation, CRUD operations validation, and API testing (REST/SOAP services).
Managed end-to-end QA validation for critical US government clients including: NYC Department of Social Services (HRA Systems) and New York City Public Schools - Child Support Systems.
Owned the complete QA lifecycle including Requirement Analysis, Test Strategy, Test Planning, Execution, Defect Management, and Release Sign-off.
Established Defect Triage processes with Development and Product teams to prioritize and resolve high-impact issues.
Defined and tracked KPIs & Quality Metrics (Defect Leakage, Test Coverage, Automation Coverage, Cycle Time).
Led Risk-Based Testing strategies for high-impact government applications.
Mentored junior QA engineers and conducted knowledge-sharing sessions on testing best practices.
Ensured compliance with Data Privacy and Security Standards for sensitive government data.
Conducted UAT support and stakeholder demos prior to production releases.
Improved automation adoption, reducing Regression Testing cycle by 30%.
Ensured audit readiness for internal and external quality assessments.
QA Lead
KPi Tech Services
Hyderabad
01.2022 - 01.2024
Orchestrated product validation processes and facilitated timely resolution of issues and defects, enhancing overall product quality.
Communicated effectively with stakeholders to align QA activities with initiative goals and milestones, improving assignment outcomes.
Developed and achieved scripts for various scenarios including functional and regression Scrutinize. Established quality standards.
Understanding the functional aspects of the modules involved in the project.
Participating in daily standup calls & review meetings.
Strong knowledge of SDLC, STLC, Bug Life Cycle.
Expertise in Mobile Application Testing.
Extensive experience in Sanity testing, Feature testing, Functional testing, System testing, Compatibility testing, Retesting, Regression Testing and Exploratory testing in mobile handsets and web-based applications.
Executed automation scripts and analyzed results to identify and resolve issues quickly.
Wrote and maintained automation scripts using Selenium WebDriver.
Functional QA Consultant
KPi Tech Services
Hyderabad
01.2019 - 07.2022
Developed comprehensive test plans, test cases, and test scripts based on functional requirements and user stories.
Designed and executed functional test scenarios to validate application functionality and ensure compliance with business specifications.
Performed manual testing on the mobile application.
Executed regression, system, and user acceptance tests (UAT) to identify and report defects.
Created and maintained detailed test documentation, including test cases, test results, and defect reports.
Provided regular status reports and metrics on testing progress, issues, and overall quality.
Sr. QA (UAT) & Business Systems Analyst
Black Knight Inc.
Hyderabad
01.2020 - 01.2022
Championed endeavor planning and execution, ensuring 100% alignment with client goals and requirements, resulting in timely delivery and a 15% increase in client satisfaction ratings.
Understanding business needs, gathering and analyzing business requirements for software products and custom solutions.
Serves as the primary liaison between the business community (Client and Product Development) and the application development organization.
Collaborates with business partners to ensure business requirements and user stories are clear and achievable.
Analyzes in-scope requirements to determine areas of opportunity to leverage configuration or automation.
Facilitates design meetings with key stakeholders to review business/project requirements and devises solutions to meet business and technical needs.
Produces Functional Design documentation (FDS) to support development of new technology, modifications to existing technology as well as client customizations.
Facilitates review meetings.
Conducts data mapping and related analysis in support of assigned work items.
Provides Dev and QA support to ensure solutions are developed and tested as per design.
Managed the end-to-end implementation of the Loan Origination System (LOS), including requirement gathering, system configuration, and user acceptance testing (UAT).
Performs BSA Functional Testing upon code completion to ensure the developed solution meets design and end user expectations.
Research and provides feedback regarding system functionality, as appropriate.
QA Consultant
Hitachi Vantara Corporation
Hyderabad
01.2019 - 01.2020
Conducted effort management tasks, including planning, execution, and status updates, assuring project milestones were met.
Drove requirements analysis and formulated robust QA strategies and plans, confirming alignment with business objectives.
Designed and validated QA scenarios based on Business Requirements Specifications, certifying comprehensive coverage.
Managed defect tracking and maintained validation results using the Quality Center management tool, upgrading defect resolution efficiency.
QA Analyst
RealPage Inc.
Hyderabad
01.2012 - 01.2019
Performed comprehensive Quality Assurance strategies for high-profile clients such as Carter Haston, FCI Residential, GWR Management, and Wingate Companies, achieving a 50% reduction in post-release issues and enhancing client satisfaction scores by 30%.
Applied expertise in Manual, Functional, Database, and API trials, securing thorough inspection coverage across various domains.
Develop and manage test data needed to execute test cases effectively.
Junior Tester
Tragus Groups
London & Newcastle
01.2010 - 01.2012
Performed comprehensive testing on Aon Hewitt's Total Benefits Administration (TBA) platform, ensuring accurate management of employee benefits.
Executed test cases, identified defects, and collaborated with development teams to ensure high-quality software delivery in compliance with client requirements.
Sr. QA Executive (Lead QA) at Freshalicious Super Bazaar Pvt. Ltd. (Fresh to Home)Sr. QA Executive (Lead QA) at Freshalicious Super Bazaar Pvt. Ltd. (Fresh to Home)