Anilkumar Bandlamudi

• Hands-on experience in developing APIs to expose diverse services, functionalities, and data while ensuring top-notch security through OAuth 2.0 Ocp Subscription key.
• Skilled in creating various Azure resources, including Logic Apps, API Management, Key Vaults, Log Analytics, Service Bus queues, and Event Hubs, facilitating seamless integration and data management.
• Proficient in Logic App connectors, seamlessly linking different services like Office 365, Azure Blob Storage and more.
• Experienced in effective exception handling to manage unexpected errors and ensure seamless application performance.
• Proficient in utilizing powershell scripts and ARM Templates for seamless deployments.
• Hands on experience of Azure VM Creation/ Deletion/ Modification/ Automation.
• Attaching new disk to VM’s and resizing VM Sizes as per customer requirements.
• Monitoring the Health Status of the VM’s in Azure.
• Configuring Load Balancer.
• Creating and managing Availability Sets, Auto scaling, load balancer as per project requirement.
• Hands-on experience in virtual machines, virtual network, Azure storage, Azure active directories, Azure Subscriptions, azure polices, Azure DNS, Azure Load Balancer and Auto Scaling.
• Remote login to VM to troubleshoot, monitor and deploy applications.
• Take Backup by creating vaults, restored when required and backup of files and folders of local machine.
• Have Knowledge on Azure Log Analytics to monitor all kind of Azure resources.
• Infrastructure Management and Security: Managed Azure infrastructure and security configurations.
• Incident and Change Management: Handled incident resolutions and code deployments.
• Customer Support Collaboration: Ensured optimal support and met key metrics in a joint effort with Microsoft and LTIMindtree.
• Azure Development: Developed scalable Azure solutions, focusing on Logic Apps and API Management for service efficiency.
• Cloud Deployment: Utilized ARM template for cloud instance deployment, enhancing service integration.
• Workflow Automation: Streamlined processes using Azure Logic Apps, adopting asynchronous methods for improved efficiency.
• Error Handling and Debugging: Implements error handling and debugging for workflow reliability.

Responsibilities:

• Incident and Request Management: Efficiently resolved 2nd and 3rd line support incidents to maintain system integrity.
• SLA Compliance: Ensured adherence to SLAs for IT business applications, guaranteeing consistent service quality.
• Service Optimization: Led service reviews to drive improvements in incident management, enhancing customer satisfaction.
• Best Practices and Customer Experience: Implemented best practices to improve customer experience through advanced surveys.
• System and Data Monitoring: Monitored systems and data, quickly identifying and troubleshooting anomalies.
• Administrative Support and Error Resolution: Managed support tasks and resolved application errors, ensuring smooth operations.
• Vendor Engagement: Coordinated with vendors for prompt issue resolution and quality support.
• Support for Development Activities: Aided in unit testing for maintenance, support, and projects, supporting development cycles.
• Educational Support: Provided training to users and support teams, improving system understanding and efficiency.
• Collaborative Teamwork: Contributed to a diverse team, promoting an inclusive culture and professional growth.