ANIL KUMAR T
BANGALORE
Summary
Dynamic leader with a proven track record at GUARDIAN SOUHARDA SAHAKARI BANK NIYAMITHA, known for enhancing customer loyalty and streamlining operations. Demonstrated expertise in staff development and cross-functional teamwork, leading to significant improvements in business performance. Skilled in negotiation and customer relationship management (CRM), achieving remarkable success in training initiatives and customer satisfaction metrics. Aiming to leverage these competencies to drive further organizational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager
GUARDIAN SOUHARDA SAHAKARI BANK NIYAMITHA
Bangalore
07.2009 - 02.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Proposed or approved modifications to project plans.
- Analyzed business performance data and forecasted business results for upper management.
- Directed recruitment, hiring, and training of new staff members.
Loan Officer
GUARDIAN SOUHARDA SAHAKARI BANK NIYAMITHA
Bangalore
04.2020 - 06.2022
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Managed pipeline for originated loans through closing and complete required management reports.
- Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
Cashier
GUARDIAN SOUHARDA SAHAKARI BANK NIYAMITHA
Bangalore
07.2019 - 11.2021
- Built and maintained productive relationships with employees.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Performed daily balancing of accounts in order to maintain accurate records.
- Verified the accuracy of all incoming deposits for completeness and conformity to bank regulations.
- Researched customer inquiries regarding deposits and withdrawals.
- Performed financial calculations for amounts due, interest charges and balances.
- Assisted customers with deposit transactions, including cash and check deposits.
Education
B.COM - Accounting And Finance
MES COLLEGE
BANGALORE06-2009
Skills
- Marketing
- Staff development
- Work prioritization
- Negotiation
- Cross-functional teamwork
- Disciplinary techniques
- Clear communication
- Documentation and reporting
- Staff training and development
- Time management
- Customer relationship management (CRM)
Accomplishments
- Received appreciation letter for hard work and showing my interest of my own by visiting the branch at un time to make sure security of premises are safe and secure.
- Received Best Employee Award in the year 2014.
Certification
- completed Basic Computer Academy BCA
- MS Excel
Languages
Kannada
First Language
English
Intermediate (B1)
B1
English
Elementary (A2)
A2
Hindi
Intermediate (B1)
B1
Tamil
Beginner (A1)
A1
Telugu
Beginner
A1
Timeline
Loan Officer
GUARDIAN SOUHARDA SAHAKARI BANK NIYAMITHA
04.2020 - 06.2022
Cashier
GUARDIAN SOUHARDA SAHAKARI BANK NIYAMITHA
07.2019 - 11.2021
Manager
GUARDIAN SOUHARDA SAHAKARI BANK NIYAMITHA
07.2009 - 02.2023
B.COM - Accounting And Finance
MES COLLEGE