Minimizing delinquencies and recovering revenue by performing collection activities.
Handling a tractor portfolio of up to 3 buckets (DPD 90 days) across 5 branches.
Handling a team of 4 managers, 12 executives, and a portfolio SOH of 35 crores. and more than 600 cases.
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Regional BL Co-ordinater
Shriram Finance Ltd
Bhagalpur
11.2021 - 06.2023
Directed the business loan portfolio of collection and cross-sales products (LI, GI, FD, RD, and WCL) of all branches in the region.
Responsible for the growth and profit of the region across all cross-sale products.
Worked with cross-functional teams to achieve goals. Along with 15 branch managers, 15 collection managers, and over 120 executives, there is a BL portfolio of nearly 1,400 cases.
Branch Manager
Shriram Transport Finance Com Ltd
Sheikhpura
09.2018 - 10.2021
Managed all operational and functional activities of the Seikhpura branch.
Managed the collection and sales of commercial vehicles, private vehicles, farm equipment, and business loans.
Oversaw cross-sales of WCL (FD, PL, BL, GI, LI, tyre loans).
Handled a team of 25 portfolios and the branch management's total of 1,600 portfolios.
Collection Manager
Shriram Transport Finance Com Ltd
Purnia
05.2017 - 08.2018
Minimizing delinquencies and recover revenue by performing collection activities.
Handling a team of 15 executives and a portfolio of 1200.
Management Trainee
Shriram Transport Finance Com Ltd
Purnia
08.2015 - 04.2017
Assigned work and monitored performance of project personnel.
Resolved customer issues efficiently to build loyalty.
Source business from open market learn customer service experience.
General Manager-Cybersecurity - CISO at Cholamandalam Investment & Finance Company Limited (CHOLA)General Manager-Cybersecurity - CISO at Cholamandalam Investment & Finance Company Limited (CHOLA)
SR. AREA COLLECTION MANAGER at CHOLA MANDALAM INVESTMENT AND FINANCE COMPANY LIMITEDSR. AREA COLLECTION MANAGER at CHOLA MANDALAM INVESTMENT AND FINANCE COMPANY LIMITED