To work in a stimulating and challenging environment in which I can excel through utilizing my skills for the growth of the company and its services along with advancement of my career.
Overview
4
4
years of professional experience
Work History
Senior Operations Analyst (Subject Matter Expert)
Wells Fargo International Solutions Pvt. Ltd.
Hyderabad
02.2024 - Current
Research and correct bank teller cash difference. Performing daily & monthly reconciliations.
Adjusting accounts of customers and general ledgers range from $200.00 - $250 million dollars
Regulating payments related to Cards, Mortgages, Line of Credit and Leasing.
Customer claim creation and clearing by adjusting the end customer.
Reviewing and processing funds for financial instruments (mainly for Cheques, Money orders and Bonds) Balancing Vault, Dispenser and ATM general ledgers.
Performing daily & monthly reconciliations
Matching & Unmatching inventory with the associated clearing or reversal entry.
Reversing Bank Fee or an Overdraft Fee charged, due to bank error and posting a clerical entry.
Suspense and Miscellaneous Error Corrections. Modernizing Cash transit tickets between branch and vault.
Streamlining Store vision and teller vision journal reconciliations.
Developed and implemented strategies to streamline processes, increase accuracy, and improve customer satisfaction.
Designed detailed reports and dashboards for senior management highlighting key performance metrics.
Provided technical support on various systems related to operations processes.
Performed root cause analysis to resolve complex operational issues quickly and effectively.
Analyzed and monitored daily operations to identify areas of improvement.
Operations Analyst
Wells Fargo International Solutions Pvt. Ltd.
Hyderabad
05.2022 - 02.2024
Research and correct bank teller cash difference. Performing daily & monthly reconciliations.
Regulating payments related to Cards, Mortgages, Line of Credit and Leasing.
Customer claim creation and clearing by adjusting the end customer.
Implemented quality control measures to ensure adherence to established standards.
Collaborated with internal stakeholders to identify areas of improvement within operational systems.
Reviewing and processing funds for financial instruments (mainly for Cheques, Money orders and Bonds) Balancing Vault, Dispenser and ATM general ledgers.
Matching & Unmatching inventory with the associated clearing or reversal entry.
Reversing Bank Fee or an Overdraft Fee charged, due to bank error and posting a clerical entry.
Suspense and Miscellaneous Error Corrections. Modernizing Cash transit tickets between branch and Unmatching
Streamlining Store vision and teller vision journal reconciliations.
Performing Asset Deployment, Extensions and Account settlement.
Associate Operations Analyst
Wells Fargo International Solutions Pvt. Ltd.
Hyderabad
05.2020 - 05.2022
Review purchase Agreement and Validate Parameters like Property Address, Purchase Price, Transfer Taxes, Loan amount, Borrower, Loan Estimate.
Avoid over Tolerance (Dollar Loss) to the Company that would occur in case of inaccurate allocation of Transfer Taxes.
Providing support in performing loan documentation duties on the most complex loan packages to ensure compliance with company's policies and government regulations.
Figure out the Over Tolerance and Address the Discrepancy within three working days for the direct dollar saving of the Company, Borrower and Seller.
Interpretation of procedures to the team of Loan Documentation specialists to ensure timely completion of work.
Interact with immediate Loan Documentation team, functional area, and internal peers outside work group on information related to the routine loan documentation process.
Advising and supporting our stakeholders with regard to new and planned transactions or changes in existing credit exposures.
Accurately Allocating the Fee Amount and Fee Service in Core.
Mail Home Mortgage Closure and Home Processor and their Respective Managers in Case of Over Tolerance Created.
Education
Bachelor of Commerce - Commerce And Accounting
Shine India Degree College
Hyderabad, India
05-2019
Skills
Hands on experience with MS Office Suite along with applications related to Banking environment
Team handling, Proficiency in trainings and quality management
Performance Management and Data Reporting activities
Agile and Scrum
Banking
HIGHLIGHTS
Reconciliations
Cash Difference Research
Customer & General Ledger Adjustments
Payments & Cheques correction
Preparing Financial & Risk Reports
Accomplishments
Wells Fargo Quality Champion Award for Q1, Q3, - 2023.
Wells Fargo Learning Champion Award for Q3, Q4- 2022
Received and internal recognition for team support.
PERSONAL SKILLS AND STRENGTHS
Leadership skills.
Taking challenging assignments.
Team Compatibility.
Accountability and Hard Working.
Personal Information
Date of Birth: 10/12/98
Gender: Male
Father's Name: M.Shiva Nageshwar Reddy
Nationality: Indian
Marital Status: Single
Languages : English, Telugu, Hindi.
Disclaimer
I hereby declare that the above said information is true to my confidence and knowledge.
Timeline
Senior Operations Analyst (Subject Matter Expert)
Wells Fargo International Solutions Pvt. Ltd.
02.2024 - Current
Operations Analyst
Wells Fargo International Solutions Pvt. Ltd.
05.2022 - 02.2024
Associate Operations Analyst
Wells Fargo International Solutions Pvt. Ltd.
05.2020 - 05.2022
Bachelor of Commerce - Commerce And Accounting
Shine India Degree College
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