Animesh Mandal
Operation Centre Associate
Bengaluru
Summary
Dynamic and results-oriented professional with a passion for hospitality seeking to leverage expertise in corporate tie-ups to drive business growth and enhance client relationships within the hospitality industry.
Overview
1
1
year of professional experience
Work History
Operation Centre Associate
NxtGen Datacenter And Cloud Technologies Private Limited
2023.10 - Current
- Cultivated relationships with corporate clients and generated new business opportunities through proactive outreach and networking efforts.
- Managed a portfolio of corporate accounts, addressing client inquiries and concerns to ensure high levels of satisfaction and retention.
- Collaborated with internal teams to coordinate corporate events and promotional activities, delivering exceptional experiences for clients and their guests.
- Prepared sales reports and presentations for management review, highlighting key achievements and performance metrics.
Operation Centre Associate
MYn
2023.05 - 2023.09
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Provided product price information to customers.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Worked varied hours to meet seasonal and business needs.
- Utilized customer feedback to improve product offerings.
- Trained and mentored junior staff on customer service strategies and techniques.
Frontend Manager
ITC MasterChef - Under Payroll Of Tempindia Staffing Services Pvt Ltd
2022.10 - 2023.02
- Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction
- Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies
- Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints
- Handle the front desk budget and order office supplies as needed
- Oversaw cashier operations, bookkeeping and security.
Education
Bachelor of Science - Physics, Mathematics And Computer Science
The Oxford College of Science And Technology
Bengaluru 2001.04 -
High School Diploma -
Itahar High School
Itahar , West Bengal 2001.04 -
Skills
❖ Strong negotiation and communication skills
undefinedTimeline
Operation Centre Associate
NxtGen Datacenter And Cloud Technologies Private Limited
2023.10 - Current
Operation Centre Associate
MYn
2023.05 - 2023.09
Frontend Manager
ITC MasterChef - Under Payroll Of Tempindia Staffing Services Pvt Ltd
2022.10 - 2023.02
Bachelor of Science - Physics, Mathematics And Computer Science
The Oxford College of Science And Technology
2001.04 -
High School Diploma -
Itahar High School
2001.04 -
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