Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Animesh Singh

Mumbai

Summary

Dynamic operations and sales professional with a proven track record at Ashapura Group of Industries, excelling in client engagement and operational efficiency. Skilled in Microsoft Excel and adept at fostering strong customer relationships, I drive timely deliveries and enhance client satisfaction across diverse markets, ensuring continuous improvement and impactful results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operation & Sales

Ashapura Group of Industries
Mumbai
07.2024 - Current
  • I am currently working at Ashapura Company in the Operations and Sales Department, where I am responsible for end-to-end coordination with customers and managing the operational flow of products. My role includes overseeing and ensuring smooth execution of operations, handling client requirements, and maintaining strong relationships across a diverse customer base. I am specifically accountable for managing customers across the North-East region as well as PAN India, ensuring timely delivery, operational efficiency, and client satisfaction.

Sustainable Development Intern

Tech Mahindra
Pune
05.2023 - 08.2023
  • Assisted in the development and implementation of sustainability initiatives and projects aimed at reducing the company's environmental impact and promoting sustainable practices.
  • Conducted research and analysis on sustainability trends, regulations, and best practices to inform the company's sustainability strategy.
  • Collaborated with cross-functional teams to integrate sustainability into business operations, including energy efficiency, waste reduction, and sustainable sourcing.
  • Supported the preparation of sustainability reports and presentations, highlighting key achievements and progress towards sustainability goals.
  • Monitored and tracked sustainability metrics and performance indicators, providing regular updates and recommendations for continuous improvement.

Intern

Urban Company
Pune
04.2021 - 06.2021
  • Conducted targeted outreach to potential customers and service providers, effectively communicating Urban Company's service offerings and value propositions.
  • Utilized CRM tools to manage and track customer interactions, ensuring a seamless sales process and maintaining accurate records of sales activities.
  • Assisted in the development and implementation of sales strategies to drive customer acquisition and retention, contributing to the achievement of monthly sales targets.
  • Analyzed sales data to identify trends, customer preferences, and areas for improvement, providing actionable insights to the sales team.
  • Facilitated onboarding and training sessions for new service providers, ensuring compliance with company standards and enhancing service quality.
  • Collaborated with marketing and operations teams to align sales efforts with broader company goals, improving overall service delivery and customer satisfaction.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all clients.

Intern

BYJU'S
Pune
11.2020 - 12.2020
  • Engaged with prospective clients through phone calls and emails, providing detailed information about Byju's educational products and services.
  • Assisted in developing and implementing sales and marketing campaigns to increase brand awareness and drive product adoption.
  • Analyzed sales data and customer feedback to identify trends and recommend improvements in product offerings and customer engagement strategies.
  • Collaborated with the sales team to achieve monthly and quarterly sales targets, enhancing overall team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.

Education

MBA - Business Analyst

Sri Balaji University
Pune
04-2023

Bachelor of Commerce - Accounting And Finance

Balaji College of Arts & Commerce
Pune
08-2020

Higher Secondary Education [C.B.S.E] - Commerce

ST. Xavier's School
Ballia [U.P.]
04-2017

Secondary Education [C.B.S.E] -

ST. Xavier's School
Ballia [U.P.]
04-2015

Skills

  • Adaptability
  • Fast Learner
  • Microsoft Excel
  • Communication Skills
  • Data Visualization
  • Operational efficiency
  • Customer relationship management
  • Client engagement
  • Time management
  • MS office

Languages

English
First Language
Hindi
Advanced (C1)
C1

Certification

  • Python (Coursera)
  • Data Analyst (Udemy)
  • Excel Skill for Data Analysis (Coursera)

Timeline

Operation & Sales

Ashapura Group of Industries
07.2024 - Current

Sustainable Development Intern

Tech Mahindra
05.2023 - 08.2023

Intern

Urban Company
04.2021 - 06.2021

Intern

BYJU'S
11.2020 - 12.2020

MBA - Business Analyst

Sri Balaji University

Bachelor of Commerce - Accounting And Finance

Balaji College of Arts & Commerce

Higher Secondary Education [C.B.S.E] - Commerce

ST. Xavier's School

Secondary Education [C.B.S.E] -

ST. Xavier's School

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Animesh Singh