Aniruddh Sikarwar
Principal Practice Lead - Digital Integration
Bangalore
Summary
Aniruddh's current role is Principal Practice lead for Digital Integration -Delivery, transformation, strategy & roadmap s at BT Global Managed Services division dealing with external customers across 80+ countries handling portfolio worth over £10 million. He is responsible for delivering customer -eccentric projects revolving around digital integration implementation & working on future strategy & transformation, delivery and Innovation which can benefit customers. This includes future technology conceptualization and delivering industrialization spanning emerging capabilities such as RESTful APIs, plugins, App, Digital Cloud transformation, AI and Cognitive Computing, Analytics etc. His success in this field has come from his experience and a practical approach that uses technology innovation as a tool for business transformation and growth driving measurable business outcomes to build the service experience of the future.
Aniruddh has more than 13 years of vast experience in the telecom sector specializing in complex IT lead business strategy, transformation, and Integration projects. Aniruddh is focused and result-oriented and an evangelist for adoption of latest technology and proving a problem-solver when it comes to complex IT issues.
Overview
12
12
years of professional experience
6
6
Certificates
50
50
External Customers handled
45
45
Successful Deliveries & Programmes
Work History
Principal Practice Lead - Digital Integration
British Telecom
Bangalore
02.2022 - Current
- Acting as Practice lead for digital integration & solely responsible for defining & driving company-wide strategy & innovation within Integration & automation space managing over 120+ external customers with 100+ successful deliveries.
- Reporting directly to Global IT director & responsible for driving all the BT global customer's digital requirements & defining the underlying tooling & architecture.
- Playing pivotal role in company-wide digital transformation journey and providing consultation for multi-cloud based environment from Integration point of view.
- Driving demands & new digital initiative with BT global external customers and Senior Executives ( Director & MD level ) and acting as a bridge between them & the Digital technical teams.
- Focused on generating new revenue streams, monetizing existing & new solutions ( APIs, Apps , automation etc. ) as part of managed services.
- Created an Operate & Transform managed services catalogue for Digital Integration products & services
Technical Delivery Manager - Integration
British Telecom
Bengaluru
09.2018 - 01.2022
- Acted as technical delivery & programme manager within Global CTIO, responsible for delivery & consultation of Service Integration solutions across BT's global customers
- Play a pivotal role in determining BT's global customers' future business & technology roadmap and aligning BT CTIO Service Integration strategies and solutions.
- Responsible for mobilising external customers who are looking for innovative new solutions, understanding their new- world integration requirements and drive these requirements within BT's different cross-functional platforms to enhance customer experience and ensure stickiness
- Laid the foundation of BT's first REST API framework which helped design and develop new standardised APIs as part of BT's Digital Transformation Strategy & as per the market demand and trend.
- Acted as primary lead in Digital Transformation programmes within CTIO, volunteered and engaged in different strategical programmes ( DigiCo- Digital Transformation Programme, REST API framework, Automation, ServiceNow App) and played crucial role in uplifting service offerings based on market trend and customer demands further enabling new revenue streams
- Challenged the design, dev, test & other technical teams through the architectural process and provided business recommendations to ensure ease of integration for our customers
- Successfully delivered BT Digital Services App from concept to realization, which is now available on ServiceNow App Store as standard repeatable solution for 90% of our Global customers
- Delivered integration App to 70+ BT Global customers generating a revenue of over £ 1 million in FY21-22, which was awarded as top 6 CTIO achievement by CTIO & IT Director.
Technical Delivery Manager - RPA
British Telecom
Bangalore
12.2017 - 09.2018
- Led a programme with cross-vendors & built an effective BT RPA team which established the framework to deliver Robotic Process Automation solutions for identified BT's Cross-location Service desks manual processes globally and assembled post-production support team to ensure Go-LIVE stability.
- Demonstrated exceptional delivery management, stakeholder management & technical skills which helped successfully deliver repeatable RPA solutions replacing over 60+ manual workflows with automated ones which increased efficiency by 35-40% and reduced manual efforts & costs securing YoY benefit of approx 600k and generating revenue over £2.5M for next 5 years to BT.
Technical Cluster Manager
Tech Mahindra
Pune
09.2016 - 12.2017
- Responsible for managing and driving technical team comprising of 20+ members for critical Service Orchestration application which take care of copper & fibre L2C and T2R journey which is backbone of Dutch telecom giant's order management system
- Key achievements were stabilizing, automation, cost reduction and high productivity within project/teams.
- Highly involved in system migration and team transformation programme.
- Showcasing excellent skills in senior stakeholder management and project support/management
- Delivered various RPA-based automations & integrations which help simplify the over-all order management journey resulting in order fulfilment turn-around time from 5 days to 1 day which further resulted in better SLAs, enhanced end-user experience and increasing efficiency in order fulfilment.
Technical Lead
Tata Consultancy Services
Multiple
01.2010 - 01.2016
- Worked for UK's leading Telco company at both offshore and onshore locations and technical lead for various business critical B2B projects.
- Managed and led Business Intelligence team through BAU and consulting on systems transformation for one of critical Wholesale Decision support system
- Played pivotal role in stabilization systems and achieving desired customer satisfaction for code-red project
- Led few of the critical integration transformation & migration projects where client’s middleware system migrated from legacy EAI HUB to ESB( Enterprise Service Bus) architecture and was key player in managing cutovers, managing stakeholders, addressing the technical complexity and working across all components to ensure success.
Education
Bachelor of Technology - Engineering
Zakir Hussain College of Engg
Aligarh Muslim University 05.2005 - 05.2009
Skills
ServiceNow/BMC Remedy/ITIL tools
Certification
Certified Scrummaster (CSM )
Additional Information
My Recent Achievements
- CTIO Superstar Award FY2020-21 for innovation and strategy for BT Global Digital Integration strategy and transformation
- CTIO Superstar Award FY2019-20 for for delivering complex/Critical projects and receiving several global customers’ accolade
- part of BT Accelerate programme for FY21-22 and recognized as young future leader
Timeline
Principal Practice Lead - Digital Integration
British Telecom
02.2022 - Current
Technical Delivery Manager - Integration
British Telecom
09.2018 - 01.2022
Technical Delivery Manager - RPA
British Telecom
12.2017 - 09.2018
Technical Cluster Manager
Tech Mahindra
09.2016 - 12.2017
Technical Lead
Tata Consultancy Services
01.2010 - 01.2016
Bachelor of Technology - Engineering
Zakir Hussain College of Engg
05.2005 - 05.2009
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