ANIS JAMBARKAR
Product Design & Delivery | Operations | BI & AI Solutions
Mumbai
Summary
Seasoned professional with over 25 years of expertise in product strategy, AI solutions, data management, and client engagement. Proficient in leading diverse global teams and delivering comprehensive solutions within the Tech, Pharma, Retail, and Banking sectors. Demonstrated strength in developing data-driven solutions, optimizing processes, and transforming intricate data into actionable insights that drive effective reporting, stakeholder alignment, and successful product design and implementation.
Overview
26
26
years of professional experience
2018
2018
years of post-secondary education
Work History
Delivery Lead | Product Customer Success, AI & Analytics Delivery
C5i – Course5 Intelligence Ltd.
05.2022 - Current
- Leads multiple AI and Analytics initiatives with a strong focus on customer success, cost optimization, and delivery excellence.
- Actively engages and supports global clients such as GSK, Lenovo, Dell, Philips, and Richemont, managing cross-functional teams and driving impactful outcomes.
- Led cross-functional teams comprising business analysts, data engineers, and developers to deliver one of the organization’s flagship AI solutions — driving alignment between client needs, technical feasibility, and delivery timelines.
- Spearheaded product design and feature development for a Competitive Intelligence and Augmented Analytics platform, incorporating AI-driven insights, smart data discovery, and automated narrative generation.
- Defined and owned key product modules from ideation through delivery, ensuring usability, business relevance, and market differentiation across analytics use cases.
- Actively contributed to product maturation, including functional enhancements, stakeholder feedback loops, pilot deployments, and go-to-market (GTM) readiness planning.
- Collaborated with customer success teams to translate business pain points into product improvements and prioritize features aligned with enterprise analytics goals.
- Oversaw end-to-end delivery of AI-powered analytics capabilities, data integration, and scalable architecture for long-term product growth.
- Key Projects Handled:
- C5i Discovery – Global implementation ($ 1mn) for large Pharma company in 7 months across 34 countries
- C5i Discovery – Lead AI powered technology projects - Automated Insights, Information Portal, GTN Analytics
- Delivery Lead for C5i Compete across various vertical - Technology, CPG, Retail
- Product roadmap and business inputs for C5i Compete, C5i Discovery
- Leading contracting & operational processes (CDA, MSA, SOW, PO, Invoicing, Revenue Accrual, Compliance, etc.)
- Team capability building, rationalization of team size and cost, driving efficiencies through automation.
Associate Program Manager
eClerx Services Ltd.
03.2018 - 05.2022
- Led a team of 50+ consultants delivering end-to-end BI solutions, reporting, data transformation, and client support for Fortune 100 clients across diverse industry domains.
- Directed operations worth $1.5M annually, ensuring high service quality, stakeholder alignment, and measurable impact across global markets.
- Implemented strategic consulting frameworks that enabled cost optimization, improved delivery efficiency, and elevated client satisfaction.
- Oversaw multiple transition programs and pilot-to-project rollouts, ensuring smooth knowledge transfer, continuity, and performance ramp-up across regions.
- Managed the development and delivery of dashboards and reports through tools like Power BI, Excel, Tableau, and SQL-based platforms — focusing on business value, usability, and insights.
- Presented business reviews, solution roadmaps, and strategic insights to senior stakeholders in the US, UK, and China, facilitating data-driven decision-making.
- Played a pivotal role in project scoping, Statement of Work (SOW) drafting, and resource planning, aligning delivery capabilities with evolving business objectives.
- Key Projects Handled:
- Database and workflow optimization process for Guided Resolution project. Entire database process cycle improved by 60% by migrating to ETL workflow. Key KPIs that are reported out from the Database – Dispatches, RDR, MDR, NFF, Issue AHT, Agent Usage metrics etc. to improve the coverage and performance of the entire program
- Data Quality Management Solution setup for the USA Retail client, covers key Dashboard developed in power BI and track the element level on various Quality domains – Integrity, Availability, Completeness, Accuracy, Consistency
- Data Migration and optimization project for a leading software solution client, entire database refresh improved from 3 months to 2 weeks
- Business Intelligence report setup and optimization for one of the largest US based Cable and Telecomm service provider, objective was to minimize the resource cost and try to automate report by migrating the excel based report to database platform, further ensuring that the process is optimally setup and productivity improvement is gained
- Sales configuration management system and operation management for one of the complex project
- Managing Business Intelligence and Data visualization – UK based largest Bank client
- Business Intelligence projects across – Accounting - Sage, Banking, Retails and Cable & Telecomm clients
Team Supervisor
VKS Computer Services
01.1999 - 07.2005
- Managed a 20 member team on Market research, Data Processing, Coding and data validation projects.
- Led large-scale projects from IMRB and Research International.
- Set up new operations in Hyderabad and trained new analysts on data standards.
Education
Post Graduate Program in Business Analytics & BI -
Great Lakes Institute of Management
Bachelor of Commerce - undefined
University of Mumbai
Skills
Project Management
Additional Details - Languages Known
- English
- Hindi
- Marathi
Personal Information
Date of Birth: 06/20/79
Technical Exposure
Power BI, Tableau, QlikView, Qlik Sense, DOMO, Excel, SQL, Teradata, MS Access, SSIS (basic), MSBI (conceptual), SharePoint, Python, Microsoft Azure, React, PHP, Figma, Salesforce (SFDC), SPSS
Timeline
Delivery Lead | Product Customer Success, AI & Analytics Delivery
C5i – Course5 Intelligence Ltd.
05.2022 - Current
Associate Program Manager
eClerx Services Ltd.
03.2018 - 05.2022
Team Supervisor
VKS Computer Services
01.1999 - 07.2005
Bachelor of Commerce - undefined
University of Mumbai
Post Graduate Program in Business Analytics & BI -
Great Lakes Institute of Management
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