Anish Biswas

• Reviewed accounts and provided recommendations regarding repossession actions.
• Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
• Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
• Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

• Resolved issues with systems, hardware and telephones quickly and accurately.

* Investigated buyer's profile in Amazon.com marketplace and analyzed the legitimacy of the profile and enforce the account if it is non legitimate to prevent a fraud transaction.

• Developed short-term goals and long-term strategic plans to improve risk control and mitigation.

• Provided technical support to international customers with both voice and non voice process with proper troubleshoting and responsibility.