Driven Senior Technical Analyst with 4.5 years employing technology to enhance business processes across various industries for leading organizations. Seasoned expert with top-level talents in Configuration, and Integration. Strong business acumen, problem-solving and team leadership skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Senior Technical Analyst
Sapiens India Private Limited
Bengaluru
2019.06 - Current
Working on the core configuration from Development of product to Unit testingand creating Insurance Products based on Adaptik Tool.
Doing Integration between the two Products with the use of XML through web services.
Working as a Product trainer to train new Joiners on product as well domain and creating new and innovative ideas to improve the product.
Working in the Production Support Team to production defects.
Facilitating Agile Software Development and executing the bug tracking and project management using JIRA.
Coordinating in system training for employees, enabling personnel to remain current on latest practices and procedures.
Verifying, testing, and analyzing the requirements post implementation by preparing business use cases; using SDLC.
Translating and guiding other Project mates to understand the requirements within the internal teams to help them in giving expected output in less time with no bugs.
Analyst
eClerx Services Ltd
Chandigarh
2018.05 - 2019.06
Worked in eClerx Services for DTS.
Designated as Analyst for COX US Process which Involved Installation of Data Networks.
Served a role of product trainer to train new joiners on the Product.
Worked on Trouble Shooting of Cable Networks, Internet and Telephone lines.
Worked 2 months as role in quality team to handle escalations and call audits
Education
MBA - Marketing
Chandigarh University
Chandigarh
2021.08 - Current
Computer Engineering Technology
JMIETI
Radaur, Yamuna Nagar
2014.08 - 2018.07
12th -
S.D Public School
Jagadhri
2012.03 - 2014.03
Skills
Business Process Workflow
undefined
Accomplishments
Promoted as a Senior Technical Analyst in the Year 2022 Appraisal cycle
Appreciated with the Best Annual Competency Award 2021
Got excellent feedback on handling projects with zero defects in less time from the Project Clients
Received a WoW Award in the Q1 of year 2021.
Became 3 times consistent Star Performer of the mid 2018
Trained 50+ staff members on Product as well domain .
Certification
SQL
Timeline
MBA - Marketing
Chandigarh University
2021.08 - Current
Senior Technical Analyst
Sapiens India Private Limited
2019.06 - Current
Analyst
eClerx Services Ltd
2018.05 - 2019.06
Computer Engineering Technology
JMIETI
2014.08 - 2018.07
12th -
S.D Public School
2012.03 - 2014.03
SQL
JIRA
Microsoft Excel
Similar Profiles
Kislay Raj PrasadKislay Raj Prasad
QA Manager at Sapiens Technologies (1982) India Private LimitedQA Manager at Sapiens Technologies (1982) India Private Limited
Sr. Solution Specialist at Noventiq Services India Private Limited(Former Softline Services India Private Limited)Sr. Solution Specialist at Noventiq Services India Private Limited(Former Softline Services India Private Limited)
Software Engineer at TOSAL INDIA PRIVATE LIMITED at VALEO INDIA PRIVATE LIMITEDSoftware Engineer at TOSAL INDIA PRIVATE LIMITED at VALEO INDIA PRIVATE LIMITED