Anish Kumar
Senior Technical Analyst
Bengaluru
Summary
Driven Senior Technical Analyst with 4.5 years employing technology to enhance business processes across various industries for leading organizations. Seasoned expert with top-level talents in Configuration, and Integration. Strong business acumen, problem-solving and team leadership skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Senior Technical Analyst
Sapiens India Private Limited
Bengaluru
06.2019 - Current
- Working on the core configuration from Development of product to Unit testing and creating Insurance Products based on Adaptik Tool.
- Doing Integration between the two Products with the use of XML through web services.
- Working as a Product trainer to train new Joiners on product as well domain and creating new and innovative ideas to improve the product.
- Working in the Production Support Team to production defects.
- Facilitating Agile Software Development and executing the bug tracking and project management using JIRA.
- Coordinating in system training for employees, enabling personnel to remain current on latest practices and procedures.
- Verifying, testing, and analyzing the requirements post implementation by preparing business use cases; using SDLC.
- Translating and guiding other Project mates to understand the requirements within the internal teams to help them in giving expected output in less time with no bugs.
Analyst
eClerx Services Ltd
Chandigarh
05.2018 - 06.2019
- Worked in eClerx Services for DTS.
- Designated as Analyst for COX US Process which Involved Installation of Data Networks.
- Served a role of product trainer to train new joiners on the Product.
- Worked on Trouble Shooting of Cable Networks, Internet and Telephone lines.
- Worked 2 months as role in quality team to handle escalations and call audits
Education
MBA - Marketing
Chandigarh University
Chandigarh 08.2021 - Current
Computer Engineering Technology
JMIETI
Radaur, Yamuna Nagar 08.2014 - 07.2018
12th -
S.D Public School
Jagadhri 03.2012 - 03.2014
Skills
Business Process Workflow
Technical Writing
Technical Analysis
Product development
Maintenance and Repair
Organization and Time Management
Teamwork and Collaboration
Problem-Solving
Quick learner with good Marketing Skills
Ability to successfully handle tough tasks while under Pressure
Good in designing interactive and animated PowerPoint Presentations
Accomplishments
- Promoted as a Senior Technical Analyst in the Year 2022 Appraisal cycle
- Appreciated with the Best Annual Competency Award 2021
- Got excellent feedback on handling projects with zero defects in less time from the Project Clients
- Received a WoW Award in the Q1 of year 2021.
- Became 3 times consistent Star Performer of the mid 2018
- Trained 50+ staff members on Product as well domain .
Certification
SQL
Timeline
MBA - Marketing
Chandigarh University
08.2021 - Current
Senior Technical Analyst
Sapiens India Private Limited
06.2019 - Current
Analyst
eClerx Services Ltd
05.2018 - 06.2019
Computer Engineering Technology
JMIETI
08.2014 - 07.2018
12th -
S.D Public School
03.2012 - 03.2014