ANISH KUMAR
Naya Sarai Ranchi
Summary
Motivated graduate with a strong interest in logistics and supply chain management, eager to gain hands-on experience in hub operations. Proficient in MS Excel and data entry, with a good understanding of warehouse and supply chain fundamentals. Skilled in communication, adaptable to fast-paced environments, and flexible to work in night and rotational shifts. Enthusiastic to contribute to process efficiency and operational excellence at Delhivery while building a career in the logistics sector.
Overview
2
2
years of professional experience
Work History
Zyla Health
05.2023 - 06.2024
- I connected with customer through calls effectively pitching services convince them and building strong relationships.
- I booked appointment with the dietician and doctors as per customer need.
- Convinced customer to buy services.
SWIGGY
Five Splash Infotech(BPO)
Jamshedpur
12.2022 - 05.2023
- I handled calls and tickets from restaurant owners and managers addressing their queries to ensure a smooth experience and enhance client satisfaction. Updated restaurant information, including FSSAI details, Menu Location and promotional ads and discount ensuring accuracy and efficiency Also worked on Dsat calls to understand the specific reasons behind customer negative feedback and identifying area for improvement.
Education
Master Of Business Administration -
Amity Business school
01.2026
Skills
- Technical skills
- MS TOOLS
- CANVA
- TALLY
- Soft Skill
- Adaptable
- Multitasking
- Poised under pressure
EXTRA CURRICULAR ACTIVITIES
Volunteered many events at college level Won cricket match at college sports day Participated in mime act at college level
LANGUAGES
English
Hindi
Hobbies and Interests
Watching movies, Cooking
Timeline
Zyla Health
05.2023 - 06.2024
SWIGGY
Five Splash Infotech(BPO)
12.2022 - 05.2023
Master Of Business Administration -
Amity Business school