Dedicated professional with expertise in customer service and problem resolution. Proven ability in data analysis to drive customer satisfaction and support strategic initiatives.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
shreeram life insurance, tele calling
Tele Calling
Raurkela
01.2025 - 01.2026
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Executed daily tasks with accuracy and efficiency to maintain operational flow.
Conducted research and data analysis to support strategic planning and enhance decision-making.
Education
+2 std - CHSE Board, Commerce
Vedvyas College
01-2023
10th Std
Guru Tegh Bahadur, English School
Rourkela, Sector 16
01-2020
B.com
Vedvyas College
Rourkela
Skills
Customer service
Data analysis
Strategic planning
Problem resolution
Time management
Team collaboration
Public speaking
Flexible and adaptable
Languages
English
Beginner
A1
Hindi
Native
Native
odia
Beginner
A1
Certification
Completed PGDCA from ITCT education in the year 2022 with `A` grade