Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Anisha  Mishra

Anisha Mishra

Raurkela

Summary

Dedicated professional with expertise in customer service and problem resolution. Proven ability in data analysis to drive customer satisfaction and support strategic initiatives.

Overview

1
1
year of professional experience
2
2
Certifications

Work History

shreeram life insurance, tele calling

Tele Calling
Raurkela
01.2025 - 01.2026
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Executed daily tasks with accuracy and efficiency to maintain operational flow.
  • Conducted research and data analysis to support strategic planning and enhance decision-making.

Education

+2 std - CHSE Board, Commerce

Vedvyas College
01-2023

10th Std

Guru Tegh Bahadur, English School
Rourkela, Sector 16
01-2020

B.com

Vedvyas College
Rourkela

Skills

  • Customer service
  • Data analysis
  • Strategic planning
  • Problem resolution
  • Time management
  • Team collaboration
  • Public speaking
  • Flexible and adaptable

Languages

English
Beginner
A1
Hindi
Native
Native
odia
Beginner
A1

Certification

Completed PGDCA from ITCT education in the year 2022 with `A` grade

Timeline

shreeram life insurance, tele calling

Tele Calling
01.2025 - 01.2026

+2 std - CHSE Board, Commerce

Vedvyas College

10th Std

Guru Tegh Bahadur, English School

B.com

Vedvyas College
Anisha Mishra