Anisha Nair
Ahmedabad
Summary
Versatile and dedicated team leader, with over 8 years of experience in e-commerce industry and digital content. Certified Business English specialist, seeking to bring a wide range of skillsets to this role and dive into the communications arena. Have a stronghold in the speaking, writing, and relational skills with team and stakeholder management responsibilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tata Consultancy Services
02.2016 - Current
- A part of the management in the Retail Domain with wide clientele from the US, UK, Australia and India, handling a team of over 15 members working on content and website data validation on the CMT, driving communication between the client and understanding the business requirement
- Leading a team of writers and processors towards writing meaningful content, and meeting the SLAs and deliveries
- Mentored the team members to enhance the quality of work, accountability and overall professional development
- Generating daily, weekly and monthly reports and presenting them to the stakeholders and clients
- Generating digital marketing content and summaries of products available on the client website using keywords and SEO for driving better search results
- Made hiring selections to increase productivity and tailor the output based on customer requirement through exceptional team members.
- Responsible for editorial reviews of technical documents such as Proposals, User Manuals, Project Profiles, SOPs, KM Assets, and more, for the IT IS Domain of the organisation
- Conducted training for associates on subjects such as Effective Technical Writing, Client Communication, Chat Etiquette, and more
- Worked as a QA, analysing the requirements of websites from the the client database, conducted an end-to-end review of the entire website
Content Writer
Myntra
12.2014 - 01.2016
- Responsible for generating content for the website and mobile app
- Utilized exceptional writing and editing skills to produce unique and engaging content
- Managed deadlines efficiently
- Trained new associates in the entire process from writing to CMS and QA
Sub-Editor
Oneindia News
04.2013 - 12.2014
- Wrote and edited news copies, opinion pieces and features on politics, and national and international stories for the news portal
- Adhered to Associated Press and internal style guidelines, with accurate news reports substantiated with proof.
- Created attention-grabbing headlines and social media summaries to increase clicks and engagement.
Journalist
Citizen Matters
03.2012 - 12.2012
- Wrote, edited and produced hard news, soft stories, and features for a hard copy magazine and its digital platform
- Deployed to news events locales to provide on-the-ground news coverage on civic issues and community events
- Connected with beat sources, and leads to gather information for stories
- Coordinated the article, images and layout to deliver proper presentation.
- Created video stories for Nevanta – an online feature portal for Indian fashion, celebrities and entertainment
- My articles have also been published in GenNext India- Children’s National Magazine, Youth Ki Awaaz- a forum for youth, Malayali Wings- an e-zine, and Thesoftcopy.in, an IIJNM internal publication
Education
Post-Graduate Diploma - Journalism, Broadcast
Indian Institute of Journalism And New Media
Bengaluru, India2011
Bachelors - Computer Application
Gujarat University
2010
Skills
- Social media marketing
- Teamwork and Collaboration
- Team Management
- Decision-Making
- Planning and Coordination
- Attention to Detail
- Excellent Communication
- Team-Building
Certification
Received Star Performer of the Month award (Apr 2021 & Mar 2022)
Certification in Commence: Business English
Received the CLD faculty award from TCS in Jan and Feb 2017, for Client Communication training
Received the Rajya Puraskaar (for Scout and Guide service) from the governor of Gujarat
Accomplishments
- · Star Performer of the Month award (Apr 2021 & Mar 2022)
- · Certification in Commence: Business English (Jan 2022)
- · CLD faculty award, TCS (Jan and Feb 2017), Client Communication Training
- · Rajya Puraskaar (for Scout and Guide service) from the governor of Gujarat
Languages
Hindi
Native language
English
Advanced
C1
Hindi
Advanced
C1
Gujarati
Upper intermediate
B2
Timeline
Assistant Manager
Tata Consultancy Services
02.2016 - Current
Content Writer
Myntra
12.2014 - 01.2016
Sub-Editor
Oneindia News
04.2013 - 12.2014
Journalist
Citizen Matters
03.2012 - 12.2012
Post-Graduate Diploma - Journalism, Broadcast
Indian Institute of Journalism And New Media
Bachelors - Computer Application
Gujarat University
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