Coupa
Anita Kumari
Senior Analyst
Bangalore,Karnataka
Summary
Coupa certified consultant with 5 years of experience with a proven record of solving complex problems. Bringing strong work ethic and excellent organizational skills in practice. Acting as a point of contact for the end user and is responsible for end-to-end lifecycle of the project. Maintaining client relationships and obtain maximum customer satisfaction index with referable customers.
Overview
5
5
years of professional experience
5
5
Certificates
Work History
Senior Analyst
Tech Mahindra
Bangalore
09.2023 - Current
- Handling Coupa tickets in ServiceNow for PR/PO errors, Invoice errors, billing issues, and invalid lookups
- Working on the problem incidents by performing the root cause analysis to provide the resolution
- Performing the enhancement activities in Coupa as per the business requirement for approval chains, process automators, etc
- Handling the S2P process and act as a point of contact for the Coupa related technical issues
- Performed the configurational changes in the test system to understand the root cause for new issues
Analyst
KPMG Global Services
Bangalore
12.2022 - 09.2023
- Working with configurations and release management activities in Coupa such as approval chains and process automators
- Have hands-on experience on P2P, SIM and Sourcing modules in Procurement
- Creating and executing test scripts
- Understand different aspects of the requirement from the client
- Providing KT to testing team to automate the regression testing for Coupa
- Work closely with the team lead for the release management activities
- Created Impact assessment documents based on the Coupa release notes
Associate
Cognizant Technology Solutions
Bangalore
02.2020 - 12.2022
- Working on Coupa related admin activities – manual budget upload, control accounts, managing delegates and user re-assignment
- Handling tickets related to accounting errors for invoices and investigating the root cause
- Resolving issues related to GR, PR/PO, Invoice handling, evaluated receipt settlement by assisting other teams
- Testing of different scenarios based on the issue to understand the root cause
- Perform test cases in the lower environment and validate the deliverables for issue resolution
- Follow up with Supplier integration team, SAP team and user identity teams to get the users and suppliers onboarded to Coupa successfully.
Education
B. Tech - Electronics and Communication Engineering
Techno International Newtown
Kolkata06.2019
Skills
COUPA
Service Now ticketing tool
SAP
Microsoft Office
Excellent communication skills
S2P process and procurement
P2P Process and Vendor management
Certification
COUPA core implementation specialist Certification
Accomplishments
- Awarded with Amber award in Q2, 2022
- Awarded with Silver award in Q2, 2021
Personal Information
Date of Birth: 08/19/96
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteImportant To Me
Company CultureCareer advancementFlexible work hoursQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior Analyst
Tech Mahindra
09.2023 - Current
Analyst
KPMG Global Services
12.2022 - 09.2023
Associate
Cognizant Technology Solutions
02.2020 - 12.2022
B. Tech - Electronics and Communication Engineering
Techno International Newtown