Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies and Interests
Languages
Personal Info
Timeline
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Tony Varghese

Tony Varghese

Angamaly

Summary

Dynamic Technical Support Engineer and Senior Clinical Data Analyst at Solverminds, adept at resolving complex software issues and enhancing user experience. Proficient in SQL and data visualization tools, I excel in prioritizing urgent incidents while optimizing processes. My strong adaptability and analytical skills drive successful project outcomes in fast-paced environments.

Overview

4
4
Languages
1
1
Certification
5
5
years of post-secondary education
6
6
years of professional experience

Work History

Technical Support Engineer/Senior Clinical Data Analyst

Solverminds
Chennai
02.2020 - 03.2026
  • Managed support tickets, prioritizing urgent customer incidents to ensure timely resolution.
  • Guided users through product setup and configuration, enhancing user experience and satisfaction.
  • Troubleshot Solverminds shipping software issues, resolving client and internal team concerns.

Education

Master of Computer Applications - Computer Science

Union Christian College
Aluva, Ernakulamlamlam
07.2017 - 08.2019

Bachelor of Science - Computer Science

SSV
Airapuram, Ernakulamlam
06.2013 - 08.2016

Skills

  • MS Office 365
  • VPN (FortiClient)
  • VPN (BeyondTrust)
  • VPN (Cisco)
  • RDP
  • TeamViewer
  • Desktop support
  • Remote support
  • Application support
  • SQL (analytical)
  • Excel
  • Google Sheets
  • Tableau
  • Power BI
  • Python
  • R
  • Data visualization
  • Predictive modeling
  • Statistics
  • Bash
  • C#
  • JavaScript
  • TypeScript
  • MySQL
  • PostgreSQL
  • MongoDB
  • Jira
  • Project planning
  • Agile
  • Scrum
  • Waterfall
  • Process optimization
  • Time management
  • Prioritization
  • Adaptability
  • Network basics
  • Technical documentation
  • Manual testing
  • Microsoft

Languages

Malayalam
First Language
English
Advanced
C1
Hindi
Beginner
A1
Tamil
Beginner
A1

Certification

  • AZ-900: Microsoft Azure Fundamentals, 01/01/23
  • SC 900: Microsoft security Fundamentals, 05/01/26

Hobbies and Interests

  • Football
  • Watching Films
  • Listening Music
  • Badminton

Languages

  • Malayalam, Native speaker
  • English, C1
  • Hindi, A2
  • Tamil, A1

Personal Info

Angamaly, Ernakulam

Timeline

Technical Support Engineer/Senior Clinical Data Analyst

Solverminds
02.2020 - 03.2026

Master of Computer Applications - Computer Science

Union Christian College
07.2017 - 08.2019

Bachelor of Science - Computer Science

SSV
06.2013 - 08.2016
Tony Varghese