Summary
Overview
Work History
Education
Skills
Additionaltrainingcertifications
Personal Information
Skillssummary
Certification
Languages
Timeline
Generic

Anjali Barman

Siliguri

Summary

Motivated and adaptable professional seeking an opportunity to leverage my diverse skill set in customer service, team leadership, and administrative roles across various industries. Driven to contribute meaningfully to an organization’s success while developing my career in a challenging environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Coordinator

Siliguri City Hospital
08.2024 - Current
  • Assisting with coordination and organization of healthcare services, ensuring smooth operations and high-quality patient care.

Assistant Incharge

BMRC Hospital Limited (MRI Unit)
02.2023 - 07.2024
  • Provided information and assistance to patients and ensured a secure, regulated work environment.

Assistant Team Leader

Whole9Yard
12.2021 - 12.2023
  • Led a team with clear goal-setting, task delegation, and performance tracking
  • Conducted vendor meetings, analyzed new products, and prepared sales reports.

Relationship Associate

Max Life Insurance, Axis Bank
09.2020 - 08.2021
  • Managed client relations for bancassurance, pitched products, and led a team to meet monthly sales targets, enhancing customer satisfaction and policy engagement.

Branch Service Manager

HDFC Life
05.2019 - 08.2020
  • Advised clients on policy options, managed policy services, and marketed new products to enhance customer engagement and retention.

Tele-caller

Yamaha National Motors
01.2015 - 04.2016
  • Managed customer servicing calls and job card documentation.

Customer Communication Service Representative

Yamaha National Motors
04.2016 - 02.2017
  • Conducted client follow-ups and compiled feedback for service improvement.

Education

B.COM - Commerce

SURYASEN MAHAVIDYALAYA
Siliguri, India
05-2017

High School Diploma -

NILNALINI VIDYAMANDIR
Siliguri, India
04-2014

High School Diploma -

BAGHAJATIN VIDYA PITH HIGH SCHOOL
Siliguri, India
04-2012

Skills

  • Recordkeeping
  • Data retrieval systems
  • Multitasking
  • Communication Skills
  • Reliability
  • Problem-solving aptitude
  • Adaptability
  • Documentation and control

Additionaltrainingcertifications

  • Diploma in Financial Accounting – Vedanta Foundation
  • Onboarding and Sales Training – HDFC Life and Yamaha Motor India Pvt. Ltd.

Personal Information

  • Date of Birth: 11/19/95
  • Marital Status: Single

Skillssummary

Customer Service Excellence: Skilled in handling customer inquiries, providing solutions, and maintaining positive client relationships across the automotive, insurance, and healthcare industries. Leadership & Team Management: Proven ability to motivate teams, set goals, monitor performance, and create productive work environments. Technical Proficiency: Skilled in MS Office Suite (Word, Excel, PowerPoint), and internet applications for efficient report generation, data management, and productivity.

Certification

Diploma in Financial Accounting – Vedanta Foundation

Onboarding and Sales Training – HDFC Life and Yamaha Motor India Pvt. Ltd.

Languages

Bengali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Advanced (C1)
Nepali
Advanced (C1)

Timeline

Coordinator

Siliguri City Hospital
08.2024 - Current

Assistant Incharge

BMRC Hospital Limited (MRI Unit)
02.2023 - 07.2024

Assistant Team Leader

Whole9Yard
12.2021 - 12.2023

Relationship Associate

Max Life Insurance, Axis Bank
09.2020 - 08.2021

Branch Service Manager

HDFC Life
05.2019 - 08.2020

Customer Communication Service Representative

Yamaha National Motors
04.2016 - 02.2017

Tele-caller

Yamaha National Motors
01.2015 - 04.2016

B.COM - Commerce

SURYASEN MAHAVIDYALAYA

High School Diploma -

NILNALINI VIDYAMANDIR

High School Diploma -

BAGHAJATIN VIDYA PITH HIGH SCHOOL
Anjali Barman