Anjali Chandrashekar
Bengaluru
Summary
Having total of 1.5 years of experience.
ServiceNow Certified System Administrator (CSA).
Recently upgraded to Xanadu Delta - ServiceNow Certified System Administrator.
Looking for opportunities in ServiceNow Developer or ServiceNow Admin role. Strong foundation in JavaScript, ServiceNow ITSM, Service Catalog, Workflow Automation, and Scripting. Proficient in Glide API, Business Rules, and Flow Designer to develop and customize ServiceNow applications.
Passionate about delivering high-quality ServiceNow solutions by leveraging testing expertise and process optimization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Software Test Engineer
Xorail A Wabtec Company, Bangalore, India.
Bangalore
09.2016 - 01.2018
- Company Overview: Wabtec.
- Designed, developed, and executed automated test scripts using Selenium WebDriver 4 and JavaScript.
- Migrated outdated locators to dynamic locators using XPath and CSS selectors for robust test stability.
Education
BE - Computer science
East Point College of Engineering and Technology
Bengaluru, IndiaSkills
- Problem management
- LDAP integration
- Data policies
- ITIL processes
- JavaScript programming
- Service catalog management
- SLA configuration
- Incident management
- JSON data format
- Client scripts
- CMDB management
- Business rules
- XML data format
- ServiceNow administration
- Performance analytics
- Test Complete
Certification
- ServiceNow Certified System Administrator (CSA), ServiceNow
- Successfully completed Xanadu Delta – ServiceNow Certified System Administrator
- Certified with complete ServiceNow Administrator System Course, Udemy
- Certified with ServiceNow Certified Administration for Beginners, Udemy
- Certified with Selenium WebDriver 4 with Java: Novice to Ninja, Udemy
Professional Highlights
- Newly acquired ServiceNow Certified System Administrator (CSA), as a part of my training
- Knowledge on Incident Management, Problem Management, Change Management, and Request items
- Creation of Business Rule, UI Policies, Data Policies, UI Action by using Glide script.
- Hands-on various Client and Server scripting APIs In ServiceNow like Update Sets, Script Includes, Forms and Lists, Data Model, Service Catalogs.
- Hands-on creation of Access Control List (ACL) with the help of Scripting.
- Hands-on on Events and Notification, Import sets.
- Knowledge on LDAP, SSO.
- Knowledge of ITIL processes.
- Knowledge on Context Menus and Condition Builder.
Scripting and Development
- JavaScript & Glide API (Business Rules, Client Scripts, Script Includes)
- UI Customization (HTML, CSS)
- REST & SOAP API Basics
Timeline
Software Test Engineer
Xorail A Wabtec Company, Bangalore, India.
09.2016 - 01.2018
BE - Computer science
East Point College of Engineering and Technology
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