Digital Marketing Specialist with over 4 years of experience managing and optimizing campaigns across Google & META. Currently driving performance at IndusInd Bank, handling budgets of over $300K, maintaining ROAS above 25 for personal loans, and enabling 7,000+ monthly credit card dispatches at a 5% conversion rate, with CPA under 2,500 for credit cards and CAC under 4% for personal loans. Skilled in Google Analytics, with additional exposure to affiliate marketing. Experienced in diverse industries, including FMCG, apparel, and cosmetics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Digital Platform Specialist
IndusInd Bank
Gurgaon
06.2024 - Current
Managing and optimizing Google and Meta campaigns for personal loans and credit cards, with monthly budgets of over $300K USD.
Achieving ROAS above 25 for personal loans while maintaining CAC < 4%.
Delivering over 7,000 monthly credit card dispatches at a 5% lead-to-dispatch rate, with CPA less than ₹2,500.
Analyzing campaign performance through Google Analytics and internal dashboards to track KPIs, and improve efficiency.
Implementing A/B testing and using insights to improve targeting, creatives, and bidding strategies.
Collaborating and brainstorming with the creative team, offering recommendations, and fresh ideas for ad performance.
Onboarding and coordinating with affiliate partners, sharing reports, and supporting them in meeting goals.
Maintaining and sharing performance reports with growth and creative teams to align on campaign results.
Coordinating with internal teams, including savings account and product teams, for the smooth execution of campaigns.
Coordinating with Google and Meta partners to review campaign performance, discuss improvements, and implement best practices.
Performance Marketing Manager
ANS Commerce (A Flipkart Group)
Gurgaon
11.2023 - 04.2024
Owned the end-to-end set up, execution, measurement, optimization and analytics of paid campaigns across digital marketing channels (SEM, Google Display & FB)
Analyzed and optimized campaign performance based on data-driven insights and strategy using quantitative analysis.
Identified marketing performance issues and pinpointed the root cause analysis with the help of analytics tools such as Google Analytics.
Effectively communicated complicated analysis by developing easy-to-use reporting.
Created and executed a strong performance marketing strategy and execution plan.
Implemented A/B testing and conversion rate optimization.
Delivered quantifiable improvements in ROI and cost per conversion (CPA) across all channels.
Monitored market intelligence and kept track of competitor movements and market situations.
Collaborated with product and creative teams to optimize the overall business funnel.
Managed a team of digital marketing associates and analysts for new strategic projects as well as regular ad operations.
Offered recommendations for optimizing landing pages and enhancing social media presence.
Product Subject Matter Expert- Search
Cognizant Technology Solutions
Gurugram
07.2021 - 11.2023
Operated as a Product Subject Matter Expert for Cognizant, GOC, and other Google vendors globally.
Created, analyzed, and optimized Google Ads campaigns (Search, Display, Video, Apps) for clients across various industries.
Guided agents globally in structuring campaigns and determining the best settings.
Ensured and monitored that all Google Ads campaigns were optimized to bring highly targeted traffic to clients, while also ensuring a strong ROI for every client's marketing budget.
Reviewed traffic in Google Analytics.
Generated reports to monitor and analyze campaign performance.
Assisted the team leader in reviewing team cases, guiding, and training them accordingly.
Provided training and refresher sessions to agents globally.
Assisted the Team Leader in conducting meetings, reviews, preparing dashboards, and other daily tasks.
Provided input into, and/or created, training materials.
Process Developer- National Australia Bank
Genpact
Jaipur
09.2019 - 02.2021
Authorized and underwrote loans for National Australia Bank.
Reviewed and verified loan applications and the supporting documents.
Analyzed loan risk and made loan eligibility decisions of approving or rejecting applications.
Prioritized the secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
Coordinated with onshore bankers over calls and emails for servicing loan applications.
Education
MBA - Marketing
Jaipur National University
Jaipur
12-2020
BBA -
University Maharani College
Jaipur
07-2014
High School Diploma -
St. Peter's Sr. Sec. School
Bharatpur
05-2011
Skills
Google Ads
Google Analytics
Facebook Ads Manager
Meta Business Suite
Google Tag Manager
Google Merchant Center
Shopify
Social media marketing
Campaign optimization
Campaign reporting
Pay-per-click marketing
Keyword research
Split testing
Microsoft Office
Leadership and teamwork
Time management
Marketing research
Media planning
Campaign strategy
ChatGPT
Affiliate Marketing
Canva
Accomplishments
Delivered ROAS above 25 and CAC less than 4% for personal loan campaigns, IndusInd Bank
Achieved a 5% lead-to-dispatch conversion rate with CPA < ₹2500 for credit card campaigns, IndusInd Bank
Achieved over 30% ROI growth for clients across various industries, ANS Commerce
Increased e-commerce sales by 20% in 3 months, ANS Commerce
Positive review rating of more than 95%, Cognizant Technology Solutions
Top Performer for two Quarters in a row for excelling the KPI's, Cognizant Technology Solutions
Certification
Google Ads Search Certification- Skillshop
Google Analytics Certification- Skillshop
LinkedIn Skill Assessment- Google Ads
Search Ads 360 Certification- Skillshop
Brands Managed
BFSI: IndusInd personal loan & credit cards
D2C: Dabur
Cosmetic Industry: Tint Cosmetics
Fashion & Accessory Industry: Shop Ziddi, Dolcy Hair Extension, Berrylicious, Semal Handicrafts, Golden Mirror Fashion, The Bargain Street, Cutiekins
Senior Paid Search Specialist / Digital Marketing Specialist at Rollick Inc.Senior Paid Search Specialist / Digital Marketing Specialist at Rollick Inc.