Anjali Midha

Review and analyze outstanding claims to ensure timely resolution.

Follow up with insurance companies on pending claims through phone calls, emails, or online portals.

Monitor claim status and take necessary action to expedite reimbursements.

Identify and categorize claim denials to determine root causes.

Work with payers to resolve denied or underpaid claims.

Appeal and resubmit denied claims with appropriate documentation.

Track and report denial trends to improve claim submission processes.

Review and analyze outstanding claims to ensure timely resolution.

Follow up with insurance companies on pending claims through phone calls, emails, or online portals.

Monitor claim status and take necessary action to expedite reimbursements.

Work with payers to resolve denied or underpaid claims.

Appeal and resubmit denied claims with appropriate documentation.

• Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
• Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.
• Responded to customer requests for products, services, and company information.

• Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
• Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.
• Responded to customer requests for products, services, and company information.
• Issued credits for contested returns, shipping fees and damaged merchandise.