Madhumita Saha
Senior Accounts Receivable Analyst
Bengaluru
Summary
Accounts Receivable Analyst (Collections) with 6 years of experience in enhancing operations for organizations through information systems solutions.
Overview
8
8
years of professional experience
2011
2011
years of post-secondary education
Work History
Senior AR Analyst
Otis Elevator Company
10.2024 - Current
- Participated in regular AR training sessions, staying up-to-date on industry best practices and emerging trends.
- Standardized AR reporting formats across business units for better comparability of results during performance reviews.
- Provided guidance and support to junior members of the AR team, fostering a collaborative environment that facilitated individual growth and team success.
- Maintained an organized filing system for all documentation related to AR transactions, enhancing audit readiness and record retrieval efficiency.
- Facilitated prompt payments from customers by developing clear communication channels, addressing inquiries, and providing documentation as needed.
- Optimized collection efforts by developing comprehensive aging reports that prioritized high-risk accounts.
AR Analyst (OTC)
Accenture
09.2021 - Current
- Processing of client receipts against open invoices
- Troubleshoot unidentified receipts/ receipts without remittance information to determine client/ invoices being paid
- Send unapplied cash notifications to concerned teams for application
- Analyzed aging & PTP reports to identify trends and patterns causing missed collections
- Daily reconciliation of all Clearing accounts to ensure all receipts are accounted for
- Reconcile accounts to eliminate impact of incorrect entries within cash application process
- Liaised cross-functionally with O2C team to resolve changes or modifications to revenue recognition or invoicing process
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills
- Discovered root causes of problems and identified appropriate solutions
Process Developer
Genpact
01.2019 - 09.2021
- Maintain A/R records; process payments; respond to customer inquiries regarding account status
- Reducing average (DSO), significantly improving cash flow of business
- Enhance tracking of receivables, following up on open accounts and negotiating with clients during collection calls
- Responsible for performing credit collections on past due accounts and delinquent accounts for clients
- Resolving customer claims (shortages, over-payment, credit memo generation, discount violation, returns) using applications like Salesforce, AS400, Getpaid, Opentrack, etc
Content Writer
MET Technologies
05.2017 - 11.2018
- Maintaining Company websites and provide recommendations for new websites
- Overall approving and editing all contents on websites
- Write blogs, Newsletters, Articles, Classified Ads, Infographics, Product descriptions as per client requirements
- Optimizing content according to SEO
Content Writer
RAD 365
10.2016 - 04.2017
- Maintaining Company websites and provide recommendations for new websites
- Overall approving and editing all contents on websites
- Write blogs, Newsletters, Articles, Classified Ads, Infographics, Product descriptions as per client requirements
- Optimizing content according to SEO
Education
B.Com - Finance
Charu Chandra College
High School Diploma - undefined
South Point High School
Skills
- Communication
- Accounts receivable
- OTC Collections
- Dispute resolution
- Payment reconciliation
- Microsoft Excel
- Accounting principles
- Oracle financials
- Debt collection
- Write off and Refund
- Bank reconciliation
Accomplishments
- Managing high dollar portfolio and reducing DSO, resolving disputes and following up with stakeholders to get payment
- Reconciliation of misapplied payments, working closely with Cash application team
- Preparing data for management on behalf of team.
- Resolved months of backlogged work, restored order and organization to processes/records in disarray.
- Researched and solved billing problems and corrected invoicing and journal entry errors that had previously been missed.
- Handle daily A/R processes and oversee the timely, accurate processing of credit memos and payment transactions.
Timeline
Senior AR Analyst
Otis Elevator Company
10.2024 - Current
AR Analyst (OTC)
Accenture
09.2021 - Current
Process Developer
Genpact
01.2019 - 09.2021
Content Writer
MET Technologies
05.2017 - 11.2018
Content Writer
RAD 365
10.2016 - 04.2017
High School Diploma - undefined
South Point High School
B.Com - Finance
Charu Chandra College
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