Innovative and strategic thinker with knack for driving organizational success and fostering strong team dynamics. Possesses solid understanding of business operations. Committed to delivering impactful results and enhancing company performance.
Overview
3
3
years of professional experience
Work History
Executive (Accounts & Operations)
Braintree Products Pvt. Ltd.
02.2023 - Current
Project: RMC Diamonds LLC, New York
Manage inbound and outbound calls, address customer inquiries, and resolve complaints to ensure high satisfaction
Handle customer emails and facilitate prompt, efficient communication to address concerns and inquiries
Oversee payment collections, track invoices, and ensure timely processing of payments
Utilize Rap Net to manage diamond listings, inventory, and update sales records
Prepare and process sales invoices and memos, ensuring accurate documentation and transaction records
Business Development Executive
Ink graph Techno Pvt. Ltd.
11.2022 - 01.2024
Engaged customers through effective communication to assess their needs and identify sales opportunities
Created sales documents, finalized deals, and maintained accurate records of client interactions and transactions
Developed and executed strategies to drive sales growth and expand market share
Cultivated and maintained strong relationships with both new and existing customers to foster long-term business success