Bodybuilding
Anjali Pillai
Sales And Marketing
Mumbai
Summary
Dynamic professional with a proven track record at Whitehat Education Technology Pvt. Ltd, excelling in customer relations and team leadership. Recognized for enhancing client satisfaction and driving revenue growth through innovative solutions and effective communication. Adept at business development, fostering long-term relationships, and mentoring future leaders.
Overview
7
7
years of professional experience
Work History
Executive- L2 Concierge
Whitehat Education Technology Pvt. Ltd
10.2022 - 02.2024
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Inside Sales Specialist
Ampa Orthodontics Pvt Ltd
04.2022 - 09.2022
- Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
- Generated detailed reports outlining individual performance metrics for review at quarterly evaluations.
- Developed and deepened customer relationships to drive revenue growth.
- Streamlined the sales process by implementing CRM software to track lead progress, organize customer information, and monitor sales performance.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Answered customers' questions regarding products, prices, and availability.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
Scientific Business Ambassdor
Inzpera Healthscience Ltd
06.2017 - 05.2018
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
Education
Bachelor in Pharmacy -
Dr. L.H.Hiranandani College of Pharmacy
UlhasnagarMBA -
SIES College of Management Studies
NerulSkills
Customer relations
Interests
Biker
Artist
Timeline
Executive- L2 Concierge
Whitehat Education Technology Pvt. Ltd
10.2022 - 02.2024
Inside Sales Specialist
Ampa Orthodontics Pvt Ltd
04.2022 - 09.2022
Scientific Business Ambassdor
Inzpera Healthscience Ltd
06.2017 - 05.2018
Bachelor in Pharmacy -
Dr. L.H.Hiranandani College of Pharmacy
MBA -
SIES College of Management Studies