Anjali Sharan
RPA Business Analyst
Noida,DL
Summary
Business Analyst with 9+ years of IT experience specializing in RPA and process automation. Proven expertise in requirement gathering, documentation, stakeholder communication, and delivering solutions in healthcare, insurance, banking, and finance domains. Strong analytical background in EHR tools, and process optimization. Adept in Agile practices and cross-functional team collaboration.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
2
2
Languages
Work History
Senior Consultant – RPA Business Analyst
EY GDS Technology Consulting
01.2021 - Current
- Leading requirement gathering sessions for RPA and automation projects across healthcare and insurance clients (Kaiser, Optum, Regeneron).
- Created BRDs, PDDs and SDDs for automation solutions and enhancements.
- Worked on healthcare processes involving physician-level claims data and reimbursement workflows.
- Designed process flows using Miro and Visio, ensuring testable and traceable requirements.
- Collaborated with cross-functional teams to deliver successful bot implementations.
Senior QA Analyst
R1 RCM Global Pvt. Ltd.
01.2017 - 01.2021
- Managed manual and automation testing for revenue cycle management systems.
- Worked with healthcare claim workflows, ensuring quality and compliance.
- Developed test cases using Selenium, BDD (Cucumber), and integrated tests with GitHub and Jira.
QA Analyst
Sify Technologies
01.2015 - 01.2017
- Performed API and UI testing using Postman and SOAPUI.
- Gained experience in Java, C#, SQL, and worked on client-side projects with a focus on quality assurance.
Education
Bachelor of Technology - Information Technology
IIMT University
Skills
RPA Requirement Gathering & Documentation
Business Requirement Documents (BRD)
PDD , SDD
Process Flow Design
Visio, Miro, Lucidchart
EHR Tools, EPIC
Project Estimation & Planning
Jira, TFS
Postman, SOAPUI
GitHub
Databases- SQL Server
Reporting -Power BI
Methodologies- Agile, Scrum
Accomplishments
- Successfully delivered 15+ RPA solutions reducing manual effort by 30%.
- Improved claim process accuracy by implementing automated validation rules.
- Recognized for streamlining business requirement handovers to development teams.
Timeline
Senior Consultant – RPA Business Analyst
EY GDS Technology Consulting
01.2021 - Current
Senior QA Analyst
R1 RCM Global Pvt. Ltd.
01.2017 - 01.2021
QA Analyst
Sify Technologies
01.2015 - 01.2017
Bachelor of Technology - Information Technology
IIMT University
Languages
English
Hindi
Tools And Technologies
UiPath, Power Platform, JUnit, TestNG, Selenium, Postman, SOAPUI, SQL Server, Oracle, GitHub, Jira, TFS, Power BI