Php
Kumari Pinki
Gurugram
Summary
I have a proven track record of delivering successful projects and driving business growth through effective analysis and strategic planning. I am adept at collaborating with cross-functional teams to identify opportunities for business improvement and implementing solutions that align with organizational goals. My strong communication and problem-solving skills allow me to effectively bridge the gap between business stakeholders and technical teams, ensuring project success and stakeholder satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Business Analyst/RPA
Pinnacle big way LLC
Gurgaon
06.2023 - 03.2024
- Collaborated with stakeholders across departments to define requirements for new projects.
- Analyzed existing systems and processes to identify areas of improvement.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Verified patient's insurance coverage for prescription drugs.
- Processed insurance claims forms to ensure timely payment from insurance companies or other responsible parties.
- Researched and verified insurance policy coverage.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Business Analyst/Project Coordinator
Akounto Pvt.Ltd
Gurgaon
09.2021 - 01.2023
- Managed a cross-functional team of 25+ professionals across design, development, testing, and marketing domains Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Identified opportunities for cost savings through process automation initiatives.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Prepared business proposals and presentations for various stakeholders.
- Provided technical support to customers using SaaS products.
- Participated in conferences, forums, workshops organized by Microsoft partners or third parties focused on leveraging benefits offered by its public cloud services like PaaS and SaaS offerings through its platform-Azure.
- Performed accounting or financial analysis.
Business Analyst/Team Leader
Revinfotech
Gurgaon
08.2020 - 05.2021
- Monitored project timelines and budgets by tracking milestones, deliverables, and tasks.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Investigated potential use cases where blockchain technology can add value to an organization's operations.
- Integrated artificial intelligence components into existing applications to improve their functionality or efficiency.
- Maintained updates on all modules within NetSuite including Financials, Order Management, CRM, and eCommerce applications.
- Coordinated with medical professionals to manage residents' healthcare needs.
BDM/Business Analyst
Delaine tech
Gurgaon
04.2019 - 04.2020
- Created comprehensive presentations outlining product features, benefits, and pricing structures.
- Analyzed market trends, competitor strategies, and industry developments to develop effective sales strategies.
- Negotiated contracts with potential clients and managed existing client relationships.
- Cultivated relationships with key stakeholders to identify new opportunities for growth.
- Developed innovative solutions for customer challenges based on their unique requirements.
- Provided technical support to customers regarding product functionality or usage issues.
Business Analyst
Mn4soft
Jaipur
12.2017 - 03.2019
- Created templates to standardize document formatting and layouts.
- Assisted in developing processes and procedures related to document management systems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Facilitated communication between departments regarding technology needs.
- Documented project objectives, scope, timeline, risks, assumptions and dependencies.
- Performed regular reviews of existing processes and procedures in order to identify areas for improvement.
Education
MBA - Information Technology Project Management
NMIMS
06-2024
BCA -
Sikkim State University
01.2018
Skills
- Business process analysis and optimization, Requirement gathering and Documentation - BRDFRDSRS, Stakeholder management and
- Communication, Project management and coordination, User Acceptance Testing (UAT), Strategic planning, Business process mapping, Root
- Cause analysis, Gap Analysis, Scope Management, Change Management and impact analysis, Risk Assessment and mitigation strategies, Release
- Planning Life Cycle (SDLC) and Agile diagrams such as Use Case, Activity, Sequence
- Tools: JIRA, Excel, Sheets, Visio, Lucid chart, Balsamic, Confluence, Chat GPT, Leadsquared drawio blokchain, RPA insurance, power BI SQL UML
- Azure Board
Certification
BI Analyst -Udemy 2022 An Agile Business Analyst in Scrum - IIBA Udemy 2022 PMP - Udemy 2024
Scrum - IIBA Udemy • 2022
PMP - Udemy 2024
Accomplishments
- Employee of month
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- American Institute of Certified Public Accountants
- International Association of Business Communicators
Work Preference
Work Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balancePaid time offCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit Sharing4-day work weekWork from home optionQuote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Software
SQL
Interests
Books
Travel
Timeline
Business Analyst/RPA
Pinnacle big way LLC
06.2023 - 03.2024
Business Analyst/Project Coordinator
Akounto Pvt.Ltd
09.2021 - 01.2023
Business Analyst/Team Leader
Revinfotech
08.2020 - 05.2021
BDM/Business Analyst
Delaine tech
04.2019 - 04.2020
Business Analyst
Mn4soft
12.2017 - 03.2019
MBA - Information Technology Project Management
NMIMS
BCA -
Sikkim State University
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