SHRUTI KALWAR

Results-driven Senior Business Analyst | Product Owner with 9+ years of experience in Healthcare, ERP, Insurance, E-commerce, On-Demand Services, Real Estate, and Event Management domains. Adept at requirement gathering, documentation, stakeholder management, and Agile methodologies . Strong analytical skills in translating business needs into functional requirements.

• Using activity diagrams, use cases, business analysis, flow charts, document analysis, requirements workshops, business process description and workflow analysis to induce and manage requirements
• Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user needs from their true needs
• Interpreting Business needs of customers & translating them into the application & operational requirements with the help of strong analytical skills
• Establishing the technical vision and analyzing tradeoffs between usability and performance needs by teaming up with developers and subject matters experts.
• Liaisoning between technology teams, support teams and business units
• Serving as a channel between the external and internal customers to analyze information needs and functional requirements and delivering Use Cases, Interface designs as and when required.
• Delivering work products throughout the project life cycle.

• Healthcare, Worked in HIS (Health Information System) of ESIC Project which mainly caters following functionalities: Patient Registration, Clinical Records, Store/ Pharmacy Module, Laboratory, Imaging, In Patient Management, MRD (Medical Record Department), Master Management for Role Based Module and handling Master data., SNOMED, LOINC and LGD Implementation in HIS of ESIC Module., ABHA (Ayushman Bharat and Health Account) & AADHAAR Implementation in ESIC's HIS & INS(Insurance) Track., Worked on following projects as well: Doctor Appointment System, Video Consultation System, Patient Management System, Doctors Management System, Drugs Management System, Medical Services System, Doctor Services Report System, Lab Test System, Telemedicine Mobile App., Worked on LIS (laboratory Inventory System) for France and Italy which caters following modules: Patient Arrival, Appointments, Orders, Scans, Transmission, Tools, Technique, Tubes, Results, Connections, Biology, Validations (Biological and Technical), Statistics.
• ERP track of ESIC Project, HRMS: Administration, Employee Self Service., Finance: Document Management system, HRMS Support (Library, Audit, Legal, Public Grievance), Pension.
• INS track of ESIC Project, Employer Portal: Employer, IP Registration., IP Portal: Dashboard, IP Claim reimbursement, E - Pehchan Card., Benefits: Cash Benefits, SB/ESB/TDB/DB/ENSB/ Maternity/ABVKY Benefits., Revenue, Integration with Shram Suvidha and MCA Portal.

Scrum Fundamentals Certified

• Gender: Female
• Nationality: Indian
• Marital Status: Married