Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Anjali Wadhwani

Pune

Summary

Strategic Accounts Manager with a successful history at ICICI Bank Ltd, adept in managing client relationships and negotiating contracts. Drove initiatives that resulted in significant increases in product adoption and revenue, while enhancing teamwork across departments. Proficient in Power BI, utilizing data analysis to guide strategic decisions and optimize outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Accounts Manager

ICICI Bank Ltd
Pune
05.2022 - Current
  • Manage partnerships, commercial and technical initiatives; develop and implement strategies that increase existing and new product adoption, engagement, and growth at scale to drive revenue.
  • Lead key partnership initiatives, including ongoing checkpoints, quarterly business reviews, and technical escalations, identifying critical goals and key performance indicators to clearly understand and measure client satisfaction.
  • Partner and collaborate with internal cross-functional counterparts, such as technical support, legal, compliance, operations, and product teams, to drive successful outcomes for our customers.
  • Enable successful and consistent renewals to maintain existing segment revenue, as well as identify and execute on new growth opportunities with customers, especially in the NBFC and IT segments.

Logistics Manager

Nestaway Technologies Pvt. Ltd.
Bengaluru
03.2019 - 06.2020
  • Resolved supply chain performance issues through root cause analysis, increasing on-time delivery by 90%.
  • Optimized vendor allocations, reducing lead times by 20% via strategic vendor management.
  • Championed initiatives that led to a 25% increase in service fulfillment efficiency.
  • Implemented on-the-job training to cross-train employees across multiple tasks.

Education

MBA - Finance

T A Pai Management Institute
Manipal, India
04-2022

Bachelor of Engineering - Mechanical Engineering

RSR Rungta of Engineering And Technology
Bhilai, India
05-2018

Skills

  • Contract Negotiation
  • Client Relationship Management
  • Power BI
  • Risk Assessment
  • Microsoft office suite
  • Cross-functional collaboration
  • Account and Data Analysis
  • JIRA

Accomplishments

  • CMS implementation: increased CMS product implementation for major NBFC clients
  • Sales targets: Surpassed annual targets by 40%, generating additional revenue through digital solutions
  • Client retention - Achieved a client retention rate of 90% through personalized account strategies and superior service delivery

Certification

  • Bloomberg marketing concepts
  • Consumer behavior
  • Microsoft Excel
  • Power BI

Affiliations

  • Head of the Cultural Committee in B.E.
  • Completed certificates, such as Data Phishing, Digital Products, Dealer Finance, and FinQ

Timeline

Accounts Manager

ICICI Bank Ltd
05.2022 - Current

Logistics Manager

Nestaway Technologies Pvt. Ltd.
03.2019 - 06.2020

MBA - Finance

T A Pai Management Institute

Bachelor of Engineering - Mechanical Engineering

RSR Rungta of Engineering And Technology

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Anjali Wadhwani