G SONY
Bangalore
Summary
A Challenging position where I can utilize my skills & knowledge and play an important role in achieving targeted goals and develop myself along with organization.
Overview
11
11
years of professional experience
Work History
ESI Operations - Centene Clinical
Cognizant Technology India Pvt Ltd
08.2024 - 06.2025
- Applications used: Polaris, Q-Core, BTT, CRM, Teredata Application
- Roles and responsibilities
- Managing team's login hours production and Attendance.
- Assignment Task to team and updating on volumes received, leftover task, due date task tracking.
- Capacity Management.
- Publishing team's daily, weekly & Monthly production and quality reports.
- Quality calibrations with clients and managers.
- Team Building activities (conducting PKT, fun activities, refresher trainings, error queries)
- Maintaining Attendance tracker and sharing to management.
Senior Process Executive
Cognizant Technology India Pvt Ltd
01.2017 - 01.2025
- Joined as Senior Process Executive (Process - Cigna Contracts - 2017-2021)
- Generating new policies (AD&D, Life, Short-term and Long-term disability)
- Formatting the policy documents and making the changes as per the comments
- Creating Amendment for making demographical changes
- Applications used: Citrix
Medicare UAT Testing
Cognizant Technology India Pvt Ltd
06.2021 - 06.2023
- Adjudicating claims and creating claims
- Changing the providers and members name accordingly to hit the claim.
- Claim types - CMS1500 and UB04 claims.
- Matching claim benefit amount
- Applications used: QNXT, Release 1 and Release 2
- Roles and responsibilities
- Managing team's production
- Assignment Task to team and updating on volumes received, leftover task, due date task tracking.
- Capacity Management.
- Auditing policies and providing feedback.
- Training new joiners and conducting refreshers.
- Publishing team's daily, weekly & Monthly production and quality reports.
- Quality calibrations with clients and managers.
- Team Building activities (conducting PKT, fun activities, refresher trainings, error queries)
- Maintaining Attendance tracker and sharing to management.
- Sending clarification to onshore and follow up on the same if required.
Full Search Processor
First American India
06.2015 - 05.2017
- Worked for California State
- Applications used: Data tree, Title point, Netro online
- Worked as Searcher
Senior Team Member
SLK Global BPO Services Pvt. Ltd
02.2014 - 05.2015
- Worked as Searcher, Examiner and QC
- Full Search Process (State: Florida)
- Applications Used: Orders Gateway, Data Trace, ATS, Title point, Citrix, Netro online
- Transactions; Cash Sale, Sale and Loan, Refinance, Foreclosure, Reo
- Orders will be tracked from Orders gateway. Pulling Appraiser Taxes Plat from Florida Propertycountylinks.com as per the address mentioned in Orders gate way.
- Running PI, Grantor/Grantee, GI in Data Trace
- Title Searches: Searching for the current and prior owners till 30 years
- Current Owner Search Report or Property Report) - Search current date backward from present title holder and last deed for consideration, to find a warranty deed or other armslength transfer on the subject property
- Ownership and Encumbrance Report for Two Owner Search - This report involves a detailed title search on the last two owners in the chain of title of the subject property. Report details like vesting deed, current tax status, county assessment information, open mortgages, active judgments, active liens, Poa, Death Certificates, Probates, Divorce, Marital settlement Agreement, Tax Warrants, and legal description
- Legal and Vesting Report - Property address and location information, full legal description as per deed, tax status and vesting information with Status
- Liens and Judgment Search - Lists of active liens on the subject property and judgments on an individual and Husband & wife, deceased person, on Association.
- Lien Search , Judgments Search
- Water Codes: Need to check in Google maps, Plats weather Property is affected by water and need to code in Exceptions accordingly
- County: Default Codes for County Specific
- Condo Files: For Condominium Checking for condo Approval in Deeds, CCR's
- Starter: Tracking Adjacent and Direct starters, and considering the Exceptions from Starter and PI chain affecting to Our Lot/Subdivision/Underlying Legal.
SME
Cognizant Technology India Pvt Ltd
01.2021
Education
Bsc (CBZ) -
Government Arts College from SV University
01.2009
P.U.C -
Nalanda Junior College
01.2006
SSLC -
Saibaba English Medium High School
01.2003
Skills
- Quest for Knowledge
- Thirst for challenges
- Eagerness to perform
- Commitment to quality
- Good communication
- Analytical skill
- People management skills
- Self-starter
- Quick learner
- Energetic
- Goal-oriented
- Value driven
Hobbies and Interests
- Playing Chess
- Carrom
- Shuttle
- Listening to music
- Dancing
- Cooking
Disclaimer
I hereby declare that all the information furnished above is true to the best of my Knowledge and belief.
Languages
English, Telugu, Hindi, Kannada, English, Telugu, Hindi
Personal Information
- Date of Birth: 03/27/88
- Gender: Female
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Computer Proficiency And Certification
- Microsoft Products: MS office
- Advanced Excel Skills, proficient with MS Office Tools (Power point presentations, VLOOKUP, Pivot functions, formulas, data analysis, etc)
Timeline
ESI Operations - Centene Clinical
Cognizant Technology India Pvt Ltd
08.2024 - 06.2025
Medicare UAT Testing
Cognizant Technology India Pvt Ltd
06.2021 - 06.2023
SME
Cognizant Technology India Pvt Ltd
01.2021
Senior Process Executive
Cognizant Technology India Pvt Ltd
01.2017 - 01.2025
Full Search Processor
First American India
06.2015 - 05.2017
Senior Team Member
SLK Global BPO Services Pvt. Ltd
02.2014 - 05.2015
Bsc (CBZ) -
Government Arts College from SV University
P.U.C -
Nalanda Junior College
SSLC -
Saibaba English Medium High School