ANJAN HAZARIKA
Gurugram
Summary
Risk Professional currently pursuing PGDRM, with hands-on exposure to Internal Audit, Financial Risk, Enterprise Risk, Internal Control and IT Risk across business processes. Possesses practical experience in process walkthroughs, process mapping, control design evaluation, control testing (TOD&TOE) and Risk & Control Matrix (RCM) documentation through academic projects. Demonstrates foundational exposure to cybersecurity risks, with ongoing development of knowledge across emerging technology and IT risk domains. Recognized for performance excellence and strong analytical approach to risk and controls with prior experience in banking operations and compliance-driven processes.
Overview
2
2
years of professional experience
Work History
Banking Executive
IDBI Bank
Nalbari
06.2024 - 12.2024
- Supported day-to-day banking operations across customer servicing, account maintenance and transaction processing in accordance with internal policies and RBI guidelines
- Executed operational controls related to account opening, KYC verification, documentation review and transaction authorization
- Handled cash & non-cash transactions and performed reconciliations to maintain operational integrity
- Coordinated with internal stakeholders to address customer queries and service issues, ensuring timely resolution
- Maintained process documentation and records, supporting internal audits and regulatory reviews
Operations Analyst
NatWest Group
Gurgaon
07.2022 - 07.2023
- Supported digital banking back-office operations by assisting customers through non-voice, system-based channels in line with internal procedures
- Processed and validated customer requests and service actions using internal banking systems, ensuring accuracy and policy compliance
- Performed data checks and validations to maintain data integrity and operational accuracy
- Identified and escalated process gaps and system issues to relevant teams for resolution
Education
Post Graduate Diploma in Risk Management (PGDRM) -
Global Risk Management Institute (GRMI)
01.2026
Bachelor of Management Studies (BMS) -
Ramanujan College, University of Delhi
08-2022
Skills
- Advanced Excel (Lookup, Pivot)
- Control Testing (TOD&TOE)
- Risk & Control Matrix (RCM)
- Internal Control over Financial Reporting
- IT General Controls (ITGC)
- Risk Assessment & Identification
- Research & Analysis
- Process Walkthrough & Documentation
Accomplishments
- Received Letter of Recognition (LOR) for being the best performer within the team at NatWest Group.
- Successfully cleared the SBI Junior Associate Examination (2024).
Timeline
Banking Executive
IDBI Bank
06.2024 - 12.2024
Operations Analyst
NatWest Group
07.2022 - 07.2023
Post Graduate Diploma in Risk Management (PGDRM) -
Global Risk Management Institute (GRMI)
Bachelor of Management Studies (BMS) -
Ramanujan College, University of Delhi