ANJANAV CHANGMAI
Chabua
Summary
Dynamic Customer Support Engineer with Cummins India Limited, specializing in diesel engine with two years of hands on experience. Proven expertise in diagnosing complex mechanical and electrical issues and delivering exceptional service. Skilled in preventive maintenance and technical documentation, while fostering strong communication and teamwork. Committed to ensuring safety and quality in all field operations.
Overview
2
2
years of professional experience
Work History
Customer Support Engineer
CUMMINS INDIA LIMITED
09.2023 - Current
- Provide technical support and service for Cummins engines and equipment across the Kerala region.
- Worked on Generator set , Railway power car, On highway application , Marine , Crane , Fire pump etc
- Diagnose and troubleshoot mechanical and electronic issues in diesel system.
- Coordinate with internal teams and dealers to ensure timely service delivery.
- Maintain service records, customer interactions, and equipment history logs.
- Conduct periodic preventive maintenance and on-site inspections.
- Train end-users on equipment operations and basic troubleshooting.
- Ensure compliance with safety and quality standards during field service work.
Education
DIPLOMA IN ELECTRICAL ENGINEERING -
DHEMAJI POLYTECHNIC
Dhemaji, India01-2023
HIGHER SECONDARY -
LAHOAL COLLEGE
LAHOAL01-2020
HIGH SCHOOL LEAVING CERTIFICATE -
KENDRIYA VIDYALAYA CHABUA
Chabua, India01-2018
Skills
- Customer Support & Service
- CPCB IV and BS-6 engine operations and troubleshooting
- Cummins electronic diagonostic tool ( INSITE & IMPOWER)
- Electrical and mechanical Troubleshooting
- Preventive Maintenance
- Field Service Operations
- Technical Documentation
- Communication & Teamwork
- MS Office & Service Tools
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Assamese
Bilingual or Proficient (C2)
Timeline
Customer Support Engineer
CUMMINS INDIA LIMITED
09.2023 - Current
DIPLOMA IN ELECTRICAL ENGINEERING -
DHEMAJI POLYTECHNIC
HIGHER SECONDARY -
LAHOAL COLLEGE
HIGH SCHOOL LEAVING CERTIFICATE -
KENDRIYA VIDYALAYA CHABUA
Footbal, Cricket
Regional and district level football player
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